[Ray paulsen]

Did the salesman do anything wrong? " no " he did not,
however the way he answered your 2 questions was very smooth on his part by not telling a lie, but at same time did not work on your behalf.

Had he been a true salesman that appreciated a repeat buyer he could have had the Service Department check out the timing belt instead of giving you a vague answer, as for the vehicle having been run through the shop ? what's so special about that, every vehicle is run through the shop prior to being offered for sale

I don't think your a terrible car buyer, in fact for you to write the dealership stating your satisfaction shows me your very up front person that don't deserve to be taken advantage off, here a few scenarios that happens every day, I am not saying it happen to you, but it's facts for you to consider next time you enter a dealership.

(1) " The Salesperson " The best customer for highest gross profit and a no hassle sale for a salesperson is a repeat customer, and the simple reason is the buyer has got trust and will play along, but at same time buyer must consider the salesperson works on a commission only, the more the gross profit, the more the commission, something to think about next time you deal with a salesperson whom have gained your trust.

(2) " Service Dep't " When you get an oil change at a dealership most will include a check list with your bill of sale for recommended service, they are after all in business to make money, as for various fluid flushes recommended there have been but very few buyers I have admired as this service was included in the negotiation process and written on their bill of sale.