patience and persistance. SERIOUSLY! i paid to have a rebuilt head and what not put on my car. they screwed something because the head gasket blew in like 2 weeks. we went rounds with these people. so we had the gasket sent off to be inspected. before the report came back they told my man he could swing by the Si and they'd take a look. he drove right down there and they said he neded an apt! WTF? so he went off on them.
we get the gasket back and it says faulty installation. take that report to the guy and he says "you know, i could make you take me to court becuase you were such an ass last time you came in. but just so we can end this all now...here's your money back"
moral of the story? be persistant, let him know his business did something shady...and it's not right. just try to keep your cool or you just might end up in court
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"hi! my name is Lady, and i'm a HONDA-holic"
..don't make me send Setanta over in his Waambulance to give you an aloe tissue for your sensitive nose!
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USeR GUiDELiNeS*<~
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<3 OLD SKooL