[northern piper]

is that how much Ford is really charging you? I too am in Canada (Muskoka ON) and went thru the same thing with Canadian tire. I went to my local ford and talked to the parts guy who sold me a case (12 litres) at $4.59 per. That was in the summer granted. Maybe they were giving you the 1 litre price or possibly the non-discounted price? As for the discount, any time I have to buy an OEM part from Ford I always ask for the discounted price. I think they must have a standard discount which is offered to other shops who buy Ford parts for cars they are working on. I've always got a discount when I ask for it.

I'd push 'em a bit.

Piper