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Originally Posted by Bassasasin
I also could see the kiosk reporting local parts stores and shops for repair advice and selling the advertizement space. These will proubbly generate more business from those uncertain what to do with a code and still have to visit a repair shop for the solution.
Mechanic shops often charge for this service which is understandable since they usually have invested in a SnapOn and it their business and livelyhood.
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I scheduled an appointment with the dealership to have my car looked at. Even after telling the service advisor on the phone what the fault code and related TSB were, he said they would still have to charge me the $80 diagnostic fee. I see what you mean by mechanic shops having to charge to recoup their equipment costs. Mechanic shops might see the SAM device as a threat to their current business.
However, I also see how mechanic shops could benefit from the SAM unit if they advertised on it. Maybe the SAM printout could give the customer a discount on the mechanic's diagnostic fee if they bring in the SAM printout.
Too bad there's no SAM kiosk in my city yet. I'd like to try it out.