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Re: 96 Taurus puter problem
Welcome to the forum!
When you say the car is "off" is the key in the "off" position or the "run" position, but just the engine hasn't been started yet?
The OBD-II diagnostic port will only be active when the key in in the "run" position. If they are expecting data with the key in the "off" position, they maybe shouldn't be in the business.
-Rod
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