[SherA]

Thank you for your reply. It doesn't seem quite as strange to me now that you've explained it to me so well. I agree they just confirmed what MAX said in post #5. I guess I just expected them to at least try to fix it. It was like the guy really had no idea what to do. He was even vague about when I could bring it back in. Definitely didn't inspire much confidence. Now, you guys here really seem to know what you're talking about. You can even explain it to someone like me that knows next to nothing about cars. Thanks so much for the help and advice.