Just like every one else. My heater blower quit working on all modes except high. Then within a couple days high went out. I tested it and found the resistor to be bad, but when I by-passed it, the blower motor was also bad. That's when I knew there was more to the story than what I was seeing. I noticed that the resistor had rust on it. This was not good, when I opened the fan motor casing I found water in it. This is not suppose to happen. The seal is faulty (defective)
.
I contacted a good friend and found out that there is a bulletin out on this at Ford dealerships so Ford is aware of this problem, but not obligated to tell customers. So if you still have a warranty it's covered only if you contact Ford. If you do not have a warranty no longer than you are responsible to pay the bill. They have not put out a recall because not enough people have complained. Most take it in to service and Ford repairs and charges them, usually without telling them about the defective seal. I am currently fighting with my local Ford dealership and have called and made complaints. My vehicle is not fixed at the moment, but I am determined.
Please contact Ford and complain they knew about this defective seal, but yet did not have the common courtesy to inform their customers and have the problem fixed before it cost approximately $400-$500
for those without warranty instead of saving the $300-$400
.
Please Post your complaints:
www.ford.com
Something needs to be done about ripping off customers, and making them pay the price for another's
knowing 
mistake.
Lourie
