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i used to use dish network, but when i moved, i decided to save a couple of dollars by getting digital cable and cable internet, as they were offered in a package deal...

the money i am saving just isn't worth the issues i am having.

first off, when i want to watch tv, don't make me confirm that i actually want to watch tv. currently, when i press the on button on the remote, a purple screen pops up with a list of options like digital cable, watch tv, local channels, etc..

obviously if i sat my lazy ass down in the chair and grabbed the remote--i wanted to watch tv...get rid of the first menu, it's annoying.

now at least once a week, i can't get the guide. it tells me that it's not available. what? guide service not available. what the hell....so now i have to manually flip through channels instead of going a page at a time. why do i wnat to work my thumbs any harder than i need to? ...which leads me to the next ...

why list all of the channels i don't get? if i haven't subscribed to them, then why list them at all? this just makes me have to page through more crap--then i see something i may want to watch, but i can't get it unless i pay more (which is ok) but don't list it in the first place. give me a fetaure that allows me to filter out the channels i don't subscribe to.

favorites list....only one? i came from dish network, i had 5. it was great. i had one, my wife had one, my dog had one...everyone was happy. so now, i have to put everyones list onto one listing, which equals to about 40 channels...that i have to page through. look, i'm sitting around watching tv, so you know i'm already lazy, so why make me work any harder to find what i want to watch.

video on demand. great feature--when it works. "no items listed" "system busy, try again later" ...not really very on 'on demand' is it?

i order cable for 3 rooms, why can't i have 3 cable boxes? in my living room i have a cable box. i get all of the channels i ordered. but in the other 2 rooms, i only get 75? i have no problem paying for them. but they won't offer them. i've asked.

and please don't try to charge me extra for extra lines. if i pay for 3 rooms, and only get one box--you better believe i'm not going to pay more for you to install cable and internet through-out the whole house. i can run to radio shack and do that myself. i was honest enough to ask for 3 rooms...

anyone else have any gripes about insight? i know they are the local cable source in illinois, kentucky, iowa and ohio...so some of you may know what i am talking about.