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Re: Sylvania Silverstars - how long, how good?
How long do these guys last? And how do they perform?
Mine lasted about seven months. One went about a week after the other. I emailed Sylvania to complain, and they told me; "Thank you for contacting OSRAM Sylvania. I apologize for your disappointment in our Silver Star product. I would however like to touch on some points about Silver Star. They are a high performance product and do have to work harder to give off a whiter light and therefore there is a trade off of life. We do not suggest using Silver Star in a DRL application as they may need to be replaced more frequently. The type of gas used to provide a whiter light is not the same as the OEM lights that come installed in a new vehicle. Under normal driving conditions such as night time and bad weather driving Silver Star should last approximately 1 year.
We do stand behind our products and want our customers to be satisfied. If you would like to return the bulbs for replacement we would be happy to send you a new set. Please let us know when and where you made your purchase.
Please include this email and send the bulbs to :
OSRAM SYLVANIA
275 WEST MAIN ST
HILLSBORO, NH 03244"
I had mentioned in my email that they should let people know, ON THE PACKAGING", THAT THE BULBS DON'T LAST AS LONG AS OEM BULBS. Notice that they didn't address this in their reply.
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