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Re: Cox Communications
hahaha.....good to see I'm not the only one.
That first guy I talked to was an "Internet Specialist" and couldn't grasp the concept that my phone uses the cable internet for service.
Well, I called back about 30 minutes ago, service is offline again, and got transferred to Business Technologies. The dude goes, "You're doing everything right, especially using Vonage instead of our crappy phone service, but I don't know why it would still be going offline. The only thing I can think of is to send a guy out there. Your modem is still warrantied so if that's the problem it's no charge to you. If the lines are too hot, that's us, not you. If something is wrong with our splitters, that's us again. Shouldn't cost you anything unless you have wired backwards."
Me: "Nope, usually will work fine for weeks on end, now this." Explained my setup to him, he said it sounded right, so....just gotta wait and see what this "tech" says on Friday.
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