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Originally Posted by NeedHelpinFL
This is my first post and I am happy to have found a place where I can bring questions related to auto repairs to those that are much more knowledgeable than I am. I am not mechanically inclined, but try to tackle any repairs that I can.
When I got into my 2000 Windstar this morning, I put the key into the ignition switch and was unable to turn the key. Yesterday, the key did not slide into the ignition switch as smoothly as normal, but I did not have any problems turning the key and starting the car. This morning, the key would not turn. I have ruled out the theft system because the wheel will turn. I called Ford and they told me they had a problem with the tumblers in the switch, and that the repair would be $300.00 plus tax. I have thirteen Thanksgiving dinners to deliver tonight, I need to get my van going. Plus, I do not want to pay Ford $300.00 for something they know is wrong. Is there an alternative, or at least a quick fix so that I can get the van moving and get these dinners out on time tonight? Thanks for any advise, I look forward to learning alot from this forum.
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Hello
Do I understand you correctly that you can turn your steering wheel but you can't turn your key? If this is correct, your steering wheel should be locked if the key is in lock position. There may be something broken in the steering collume.
Post back and we'll try to to get the gravy and such to where it needs to be.
Regards
Dan