As a dealer, I HAVE to say definately an emphasis on customer service -- the BEST PRICE is not always the BEST BUY, what happens if you buy your part and have questions? What about warranty info? How long does it take to respond when you report a damaged shipment? What happens when there is a damaged shipment -- are you responsible for the shipping charges now to get a new part? All important things... hell if you want me to sell you a part and NEVER talk to you again, sure I will offer you a cheap ass price, but theres a little saying that you must expect the unexpected. Example?
People that I see on here that dont get full coverage on their car, and they get all their shit stolen -- when insurance would have covered it. People that skimp out on glass protection, end up getting busted windows... People that buy tires and opt not to get those little certificates to get free replacements -- end up damaging their tires, see my point?