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Originally Posted by cubanlorenzo
so i go to the firestone near me, where a year ago i bought a lifetime alignment for 100.00. well i drop the car off around 10 in the morning, and i get a phone call saying that they couldnt not do the alignment, and that i needed 700 in front end work. i went to the shop and he told me i needed.. inner and outter tie rods on both sides and an idler arm. im not a mechanic but needless to say i told him to go pull that shit on someone else because i know how much work is involved with those jobs. i went home and checked my tierods. i only needed the outter on both sides and the idler arm was shot. i go to advance, bought the part for 68, and hour and half later i was done. they guy told me it was going to be 4 hours labor with close to 350 in parts, bunch of cut throats if you ask me... but i still have to go in for my alignment
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Tell them next time they try to screw someone....make sure that it is someone dumber than they are.....if they can find someone that dumb.
I would also report it to their corporate office, or if it is a franchise report it to Firestone. If it is a franchise, most respectible companies will pull their franchise license, to prevent having their name ruined. Firestone is struggling with PR right now after all the problems a few years ago.