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Originally Posted by fred077
Took my 04 Ion 3 in to the Saturn dealer where I bought it for a vibration that was coming from the left front wheel area. Was told the rotor needed to be resurfaced. Is this unusual after only 24K miles?
They also said the 2 front tires needed replaced (Firestone Firehawk GTA) and an alignment done because the inner edges of each were badly worn. Tires were not rotated since I got it, so they are not covered by the warranty according to this dealer. I would think the treadwear would be excessive all the way across if it was only caused by not rotating them.
This dealer is the only shop to service the car. Oil changes were done by them on schedule but no one ever suggested rotating the tires.
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I work at an auto parts store and before that was a service tech and service writer. As far as the rotors go it depends on how hard you are on your brakes. The harder you are. The shorter the lifespan.
The tires. If they admit that the alignment was out on the car after 24,000 miles then the alignment caused the tires to wear improperly. Not rotoating the tires will NOT cause inner edge wear. Argue with them and if they dont help you ask for a service manager. After him then the dealership owner. Threaten to take your business elsewhere and not recomend the dealership to anyone else. Threaten a letter to corprate. Most managers will eat the cost of 2 tires to keep you happy and them getting your business. Besides warranty work all GM dealerships are alloted to give away thousands of dollars in free parts for situations like this. DONT BACK DOWN!!!! there is always someone higher!!