[AndonD454]

im sure everythign going wrong is probably a direct result of the faceplate not being able to open (as you probably assumed).. not sure why the cd continues to play faintly after the cars off.. but honestly you can try taking it somewhere to get unjammed but ive seen it happen with very low cost head units such as yours.

dont mean to offend in any way but dual products tend to not last. and moving parts such as a motorized face is likely the first thing to break. you can fix it, but it is likely something else will go wrong id say save up for a new head unit man