Nice illustration Psycho, ms paint, LOL!
If it's not comming off then there IS a clip there, between the panel and the crank. It's maybe as thick as a penny so it's not easy to see. Like Psycho said, the open end of the clip is lined up with the crank, so try using the tool parallel to the crank. KEEP TRYING! Once you figure out how to get one off the others will be easy using the tool.