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Originally Posted by DAVENEWJERSEY
The service mechanic told me this shop has performed this super-glue type lock kit service over the sub frame welds 5 times and has not heard back from the Impala owners who's vehicles received the service.
I hope that is good news! Meaning the faulty sub frame welds, which weren't rewelded properly didn't finally snap free and cause control loss.
If you hear of any Impala or Monte Carlo involved in an accident, refer them to this posting.
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GM customer service rep Maria Ruiz 866 942 4368 ext. 45422 lied on the report of the defective sub frame welds, when she stated the service manager of Barlow Chevrolet {NJ} claimed it was not a manufacturer defect.
After hearing that from Mrs. Lopez, I quectioned the service manager, who claimed he never said it was not a manufacturer defect.
GM customer service reps. at the 866 942 4368 number lie to prevent cost assistance for missing or defective sub frame welds.
Who wants to buy a vehicle from a manufacturer who will lie to profit from safety related manufacturers defects?