[phase5]

Okay here is my view as a retailer. My shop stocks a great range of kits and supplies,And still sell very well i myself will buy of ebay as not all kits on ebay are available any more.But the part we hate the most (mainly from rc guy's) is they come in and bragg about how much they got this cheaper of the net in front of other customers.This then makes us look like rip offs and its frustrating.It has gotten to the stage that i want to get rid of rc cars and all spares.So i can see why some shops will stop carring stuff.But in the case of models it does not affect us at all as when someone sells a kit he will come and buy a new one of us so it goes around in a circle. I do have to amit thst the asian market do have make a difference on the sales.But its the service we give that keeps our customers coming back.
So my theory is look after your customer and they will always come back