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Gotta ask, did you buy this car sight unseen? Not trying to be a jerk but nothing that you put down, aside from the stereo issue, warrants a letter to GM. Sounds to me that you should have doen better homework on selecting the Impala. I have a LS also and none of what you have put down has ever crossed my mind on being a problem. If your LS truly rides that bad, you need to take it in. My LS rides like a dream and I've put 110,000 miles on it.
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