[Brian R.]

I apologise for seeming so certain about that. I am only going by other cars and people's ability to modify the tension. It may not be a Toyota-approved procedure, so the dealer may not know about it. They may only be able to replace the tensioner mechanism totally. Unlike other parts of the car, seat belts and airbags have alot of procedures that are fixed by law since they are safety-related items.

If you want to post a negative comment about the dealer, then post it in the appropriate forum.
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