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My '04 Maxx LS with the 3500 always reads exactly at the mid-point of the guage when it reaches operating temp. A member in another forum, who bought his Maxx the same week I bought mine, complained that his guage reads about 2/3 of the way up when it reaches operating temp. My Maxx was built in late April '04; his in early May '04. We have totally different problems. Just goes to prove that the day of the week does matter. Mine's a Tuesday, his a Monday. His troubles have been worse.
I'm assuming you have the V-6 and not the 4. If so, you have a problem and I'd question that dealer's service dept's honesty, TBH.
Although a bit unrelated (though not totally since the engines share a common lineage), the temp guage in my former '98 Malibu LS (V-6) also always sat exactly at the mid-point when warm.
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