[laurakneipp]

I told the dlr that I thought it was the relay, because when the window is not working while the switch is depressed, I can hear a distinct clicking. I was told this is the sound of the relay. It almost sounds like it comes from the dash??? Anyway, I tried to order a relay at the parts store before I ever took it to the dlr, but was told part not avail thru them because it did not show up on their parts list for Taurus. I don't know what a relay looks like or where it is located on this car... Any ideas? Thanks so much for your help!