Quote:
Originally posted by ozxterra
Well, still waiting for the Calmini parts I ordered (and paid for) about 2 months ago. Since then it has been "another week or so" every time I ask. Then it was "absolutely, positively no later than the end of January." Now I just got "Calmini says another 2-3 weeks."
Like I said.....their parts are good but their customer service SUCKS. I wont be ordering anything from them again. Its not because Im bitter but because I like to use parts on my truck before the truck is too old to handle them
|
Hey Ned..
They used to say "One dissatisfied cutomer will tell 10 people", that was before the internet. I'm sure the number has increased by several orders of magnitude. Personally, based on the experiences of Xterra owners like OzXterra (and numerous others) I will not be ordering anything from Calmini. I like their rear bumper, I like it a lot, I believe it is a great product as are their other products. However I refuse to give my money to a company that can not hold something as basic as a time table. I am not a patient person, I don't claim to be. I expect a company to be prompt and deliver what I pay for.
IMO Calmini could be a top supplier of aftermarket parts to the Xterra community if they didn't screw people with delays. They have half the equation, great parts, they are missing the other half of the equation. Until I hear numerous people praising Calmini's customer service and on time delivery of orders I won't even load their web page much less purchase anything from them.
How is anyones distaste for a company "Anti-Xterra"? No one is upset because Calmini is making parts for the Xterra, people are upset because they are not getting what they paid for in an appropriate amount of time. If I was OzXterra I would be damn pissed. I find it hard to believe that you think that Schlud should supress his opinions because he is the moderator of this board.
If expecting a company to deliver when they say they are makes me a "spoild brat", then yes, I am a spoild brat as I am sure most consumers are.
I wish I had customers like you that were willing to give me their money and let me deliver the product at my discression sometime in the future.
:finger:
Sheeees... someone pass the :smoker2: , I gotta relax.....