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I have not seen one of these systems in the vans, however, I wonder if they are similar to the home VCR/VCP's . I had a problem similar to yours with my home VCR and it was solved by running a head cleaner tape in the unit. I put a solution on the tape and ran it through a couple of times, and the picture and sound were restored. The units installed in these vans are subject to the same types of contaminants found in households, plus possibly different ones,which can find their way into the unit, or tape. You might try to clean the heads first to see if that solves your problem.If it doesn't, I would suspect a loose connection somewhere in the system as my next point to look into.
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