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Sounds like my 2000 Lesabra did when the front struts went bad at around 28K. Hate to think you have a new one with bad struts. Also, the ride on the 15" tires is very different from the ride on the 16". Lastly, these cars seem light to me. Like the back end is going to fly out at any moment and you don't get that plush, soft ride like in previous models. My 95 rode like a caddy!
My suggestion is to go to a delearship and test drive a new one or one like yours and see how it rides. If different from yours then have the service manager take the ride in each car with you. Tell him what ever that difference is, fix it...
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