Update
So let’s see my wife said there was a problem, I drove the car and said there was a problem, the service writer drove the car and said there was a problem, the dealer technician drove the car and said there was a problem and now after ten days the factory representative finally comes out and drives the car and happily informs us that “there is a problem” and the car needs a new transmission.
“Bitter party of one”
This is my first Hyundai, and since it is only 4 months old with less then 2,500 miles on it and the poor service that I have received from the dealer/manufacturer I am pretty sure it will be my last.
I understand that things do go wrong with new equipment and I can accept that, however I still believe in the old school of thought that the customer is right and most of all you don’t tell the customer that they don’t know what they are talking about and you definitely don’t imply that the customer is lying.
Okay, Rant off, thanks for listening
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