[jeffreyb4me]

I think the dealer wants to replace the entire cassette. this because they're time consuming to repair but the parts are available from the dealer, you might ask them why they won't fix it......I do them, but the labor isn't cheap [800.00], but $400.00 just to close it ? ? ? that's not easy either, but, well, they'll have to move [finish breaking the drive linkage] the cover anyway to remove the glass and there's no repair without removing the entire cassette.

What exactly would you like to do with it???

It's not really a 'do-it yourself' job ! !......what would you do if you had a problem?