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I finally got my 95 rail done on July 14, after sitting at the Buick-Pont dealer since late April with a busted rail. Called the 800# for the 3rd time and tried to get Darla's ext.. The gal I got had to pull my file first. I explained how this was supposed to go; she puts me on hold to get auth., then calls the service mgr. at the dealer where the car is. I had the mgr. and dealer names ready. She asked if the car had been diagnosed already, and I said yes as they originally were trying to get $500 from me to put in an oldstyle rail. She put me on hold, called the dealer, got the serv. mgr.'s voice mail but said she would follow up. Long story short; it was finished 2 days later, with the new rail. So they are doing the replacements for diagnosed-failed rails only (liability?). Part #s are 12499781 for rail and 12499840 for seal kit. MY invoice said "perform 04014 recall" and V1149. The 95 rail is different hence the wait for it to get into the parts system.
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