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Originally Posted by cac5451
Your problem is the Power Door Lock Actuator. I have the same problem with my 2000. The real issue is that the factory part is a piece of garbage and is a common item to fail. I would suggest taking it to an aftermarket shop and finding another part that will perform the same function and fit, but use a different vendor. If I find out more on mine, I will let you know.
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Did you ever find a non-OEM replacement part for this? I have a 2000 Grand Cherokee with the exact same problem and I refuse to let the dealer rip me off on that problem again!