Well i really didn't bring it up it to be honest with you it was you hwo came here and posted in defense of stupid customers and didn't post all f the info. Your just like everyother who expects people to know the whole story by only telling little portions of the story. This is the lif of a service employee by the way all people do is come in and give these breif explenations (mainly because they are hidding things) and then they expect us the dealer to make heads or tails of it. Well i hate to say it but the batteries in my crystal ball went dead a year ago and i never replaced ithem.
as far as the freon issue you make it sound like you never make mistakes. its not like they charged the car with r-12 they just billed it out wrong.
Again still no mention of the radiator hoses, I guess when have to draw our own conclusion with that,
And as far as the egr valve how does one just check it. What you should have said was that my check engine lite was on can you tell me the problem. Not check the egr valve. Everybody things that just because a code is pulled and it says egr or O2 sensor etc that thats what the problem is thhey don't realize that there is a fair bit of diagnosis that needs to be performed rather than just throwing in a part.