In response to lorunner:
I abbreviated the story about the R12 (remember I was trying to keep it short). What REALLY happened (since you brought it up) is that I left the dealer the day the service was performed. When I got home I realized the error. I called the dealer with my complaint. They called me back to say I was wrong. I carefully explained WHY I (the stupid customer) was right. The manager was on vacation. He called me back a week later and told me I (the stupid customer) was wrong. I asked him to check with Toyota. He called me back a day later to say that they had, in fact, charged the system with R-134 and just keyed in the wrong item in the computer. No explanation for why they had all insisted that I (the stupid customer) was wrong for almost two weeks and now I was suddenly right.
As fas as the EGR valve goes, you should ask before you insult. I maybe a stupid customer but even I know that the emissions warranty covers me for 100,000 miles in NY state. My vehicle had over 150,000 miles at the time of service. You might have suggested that, if I had less than 100,000 miles, that I request a refund. That would have been helpful. But then again, dealership employees are rarely helpful to stupid customers, right?
Best regards,
Robert