Hey Gibbspackfan (you from Gibbsville? I'm originally from Random Lake :-), the Auroras didn't come with a Remote Start system from the factory. Might be something as simple as a loose wire, or, as KTNMD said, a hosed anti-theft system. Might want to have whomever installed the remote start look at it (or find out the vendor/model number and then find out who installs it locally)...
--Robert