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If the dealer starts telling you stuff like that's within the specs, it's time to go to another dealership. The dealer i bought my car and NORMALLY had my car service was telling me that there was nothing wrong with my car, when the trans wasn't shifting... and fighting with them, didn't seem to help. I brought my car to a different Pontiac Dealer and the car was fixed within a day. I also called Pontiac, they told me try a different dealer if it doesn't get resolved that they would help me out somehow, (thankfully it did get resolved) If it does come down to it they will call the dealership and find out why they aren't fixing the problem... I've even got them to do that once!
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