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Re: How bad is it...?
A little too much oil will not hurt anything, so I wouldn't worry about. Are they checking the oil when the car is running or with the motor off? This will effect the reading on the dipstick. If they are checking it while the engine is running then you should go to a different place for oil changes!
I have had several bad experiences with places that do quick oil changes, and have decided to go back to changing my oil myself. I have come to the conclusion that most of the people that work at these places know as much about cars as the kid who bags my groceries.
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