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Old 04-14-2004, 09:16 PM
loganm loganm is offline
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Well so far, BMWNA is the ones that are denying my warranty. I called customer service today and requested that a rep meet me at the dealership. They indicted that the dealership has to be the one to request a rep contact me. So I met with the GM of the dealership and told my story. Everyone keeps stating that the car was driven while it had been excessively overheating. They have determined that the heads are warped and while removing them that the cylinder threads broke which is due to excessive heat. My response was that although that may be obviously true, the car never gave me an indication of this occuring. In fact, it still drove quite well. Dealership says that they checked the gauges, thermostat, and water pump and all were working well. I said, " now that we know what did not cause it to overheat, what did cause it to overheat without me knowing." They don't know the answer, but are sure it is my fault nd should not cover it. for the record, I am not a young school kid and this is my 3rd BMW, and additionally have owned Lexus, Mercedes, and Porsche. I know what a car looks like when it overheats. I am waiting for the rep to come out and in the mean time the dealership is still looking into this to see why it overheated. If anyone has come across any peculiar issues like this on the M52 with a 2000 production date, it would help me to know if there are any trends out there. I am not giving up but they are trying to stick me with $13k to replace engine. So basically, They say it overheated but don't know why, but are positive it has nothing to do with parts failing.
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