Wow...oh wait, let me say that again...WOW!! 200,000+ miles, on a 2000 Neon? WOW!! What did these rental people do, drive the car to the moon a couple of times? And here I am thinking my 105,000+ miles on my 2000 Neon is a lot
. But for me, I've been kinda rough on the car the last 7000 miles (Pizza Delivery). And the transmission does "whirr" a little. But getting back to your car
, honestly I think you may have a somewhat harder time convincing the "higher-ups" to take your side, mostly because of the mileage. But don't let that stop you. Did you find out exactly what's still covered under warranty? The BBB is a good start, because that's a "record" of a business making boo-boos. Try calling the dealer Kevin bought it from, if they can't help you, try calling a local dealer in Washington. When you do make these "official" calls, log down the date and time, the name of the person you spoke to, and why they can't or won't help you (If they can't or won't). It makes a difference if they "can't", or "won't"...it shows if they really want to, but can't, or just flat-out won't help you. Be cordial and considerate. It might just help to convince them to help you. Also ask them to refer you to who can help you. I'm not sure how Chrysler's chain of command works, but I'm sure it goes something like Branch, Regional (East, West and such), and Main (the top). An attorney would be a last resort because they tend to get expensive. But your Aunt would probably know better than I do, so she would make a good adviser. But your first step, I assume, would be to call the Cali. dealer, and then the Washington dealer if Cali. can't help. Don't forget, ask them to refer you to who can help you if they can't. And log everything down. Hope to hear good news soon
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