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The BMW is a great handing car with many desirable characteristics, but beware of terrible reliability and exceedingly poor customer service. I have a 2000 323ci and have had the following problems:
1. Wrong setbelt configuration installed on drivers side
2. Sunroof broke (2x)
3. A/C broke
4. Coolant thermostat replaced
5. Plastic screw that holds jack in place broke (took me 2 hours to unscrew so I could replace a flat)
6. 4 light bulbs out in 6 months (2 left side turn signals, 1 left head light, 1 right head light
All these problems occured in less than 20,000 miles! Now the driver's side door handle sticks (21,700 miles) and no one has ever called me back from customer service despite the fact that I have written several emails, 4 letters to CEO Tom Purves, and have called numerous times.
You can also check my earlier posts to get more details and to find out more about problems other owners have had.
Good Luck
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