[kuminkoskia]

Well,, I am surprised that a company man with your years of experience has not had any exposure to the notorious Grand Am brake system.
Before I purchased my GA I did a little research into Car reviews by both Automotive journals and consumer reviews. One repetitive problem that was published by Grand Am owners was brakes, excessive heat and noise squeaks and grinding. I had a heads up prior to my purchase. After the purchase I experienced the grinding , squeaking and heat around the brake area. There is a few articles on this website if you look about the same subject. One reader posted the dealer refused to replace the warped rotors on her low mileage"new" Grand Am.
I have owned everything from a 1969 Harley Sportster to a 1995 Chevy pick up, I too have been in the maintenance arena for over 27 years.
Brakes are designed to do one thing stop the vehicle. When you apply the brakes they should not make a grinding noise and they should not squeak if they do it is wrong. When you drive a few miles in the city at a moderate pace (not fast) with no heavy braking and you get home and the rims are too hot to touch and it smells like a frying pan thats been left on the stove with the burner on high too long that is not right.
Any one that thinks that they should be may want to try another line of work.
You should be able to go into the dealer service section data base where you work, ask your supervisor, and click into the historical data section and you will see Grand Am brakes.
I appreciate your expert opinion.