Keyless keypad problem

On my moms 2000 Expedition when we put the factory code into the keypad nothing happens. Can anyone tell me what might cause this and what I might be able to do to fix this problem? Thanks in a advance.

It could be that the keypad function is disabled. There is a way to enable or disable this function. The instructions are in your owners manual. I don't have mine here with me so I couldn't tell you right know. I will try to post it later for you, no promises. Good luck!

Thanks, But if anybody could give me the instructions on how to do this b/c we don't have an owners manual Thanks for any help in advance

way2old has graciously posted a link in the past on where to find owner's manuals for download.

"go here owners manual (https://www.fleet.ford.com/maintenance/owners_manuals/default.asp) and enter your information"

-Rod

Rod
thanks for that this website is great
Terry