help with glass tailgate

hi eveyone, ok here's the problem....i have 96 jimmy slt 4door, and my damn tailgate wont open. I press the remote keyless entry for the tailgate and nothing, i then press the button from the inside and still nothing, all i hear is the gears trying to unlock but not fully. The other doors open fine. I actually found a section in the manual incase there is an emergency where u may have to pop open the rear tailgate window from the inside, but no luck...any suggestions would we so appreciated....thanks in advance guys

hi eveyone, ok here's the problem....i have 96 jimmy slt 4door, and my damn tailgate wont open. I press the remote keyless entry for the tailgate and nothing, i then press the button from the inside and still nothing, all i hear is the gears trying to unlock but not fully. The other doors open fine. I actually found a section in the manual incase there is an emergency where u may have to pop open the rear tailgate window from the inside, but no luck...any suggestions would we so appreciated....thanks in advance guys

I have the same problem. If you get it fixed please let me know.

Thanks.
Cliff