Hiroboy's site

Hi Guys,

Anyone having trouble logging into the Hiroboy website? I haven't been able to access the site for 3 days now.

Steve,

The site's fine for me. Shows latest new items added on Friday 4th May.




Andy

Hi Andy,

Not sure why I can't access it then.I'm using the same address as always.I can't get into the shop or the model forum or anything connected with the site at all.Must be something wrong somewhere.

Thanks,

Steve

Try clearing the cache in your browser - might help.

Works fine with me; however, I tried getting in touch with Hiro twice last month and got no responce. When his site was briefly down I posted a thread on it and he offered an email for people to reach him while his site was down. I tried that and getting in touch with him through his website. Is there a better way? I have a couple of questions about what he sells and dont want to be buying things that might not even be what I was looking for.

Still can't access the site at all or anything connected with it.I've sent Steve an e-mail to see if there are any problems and am waiting to hear back from him.I just keep getting the same message 'cannot connect to the server at www.hiroboy.com' Every other site on my bookmarks I can access so I really can't think what else the problem is? I remember a post before on the same subject and at that time I could access it when others couldn't.Must be a revenge thing!!! I only wanted to order some paints and things,never mind.

I just typed www.hiroboy.com into FireFox and it opened just fine for me :screwy:

No problem for me.
Everything works.
Cheers,

Jamme

Which browser are you using? If you are using firefox, try re-installing it.

Which browser are you using? If you are using firefox, try re-installing it.

I am using Firefox.I also tried Internet Explorer as well and still no joy.I'll try the install and see if it works.

I've been trying for the last few days myself to get into the site. Nothing.
Firefox, IE and Netscape all come up empty.

I also noticed I am not able to ope a few other uk sites. hmmmmm....

Chris

Guys,

It may not be you or your machines. I'm on BT Openworld and aside from one or two US sites, everything is working. Steve and Chris, which ISPs are you using ? It could be worth checking their website for technical reports and possible router failures. If one of those goes down, not much you personally can do about it.

In the meantime, think of all that web surfing time that you'll save and can now use to finish those masterpieces. And as you can get on here, you can still post those wonderful WIP piccies :)


Andy

i) check your calenders.
last weekend was a UK bank holiday.
the last time he shut his site down was because of a holiday, if i recall correctly, and it is likely to be the same thing again.

i mean come on, do you really expect the guy to work 24/7/365?

DM, I don't think that Steve "switches off" his web site when he goes on Holiday :lol:

The site is working fine, it's more a technical isuue with these guys' ISPs and blocked IPs or somethng. Similar things sometimes happen with freebie email accounts - some servers blacklist them as possible spam originators. For example, a few people in Germany and Italy were not receiving emails from me until I switched supplier.

er... it's 5am here and i'm not reading threads properly.
i thought i read that people aren't getting orders through a la hlj/1999 holiday periods; not that it wasn't opening the site.

maybe i do need to sleep after all.

Guys,

It may not be you or your machines. I'm on BT Openworld and aside from one or two US sites, everything is working. Steve and Chris, which ISPs are you using ?


Andy

Hi Andy,

I'm also on BT Broadband.That may be the problem.There's Hiroboys site I can't get and also a couple of other UK sites.Other than that everything is working fine.

Best regards,Steve

I have done some research and can't find any server problems.

I have done some research and can't find any server problems.

Thanks for that Steve,it's appreciated.It must be a problem with BT as my friend (also on Bt Broadband) can't connect to your site either.I've e-mailed BT today and they say they will look into the problem,but I'm not hopeful.I just hope it will right itself soon.Of all the sites on my bookmarks list it had to be yours.Damn internet.Thanks for your help anyway.I hope to be able to order again soon.

Regards,Steve Noble.

I checked my ISP's website and nothing was on their about any outages or what have you.
I'm going to give them a call tomorrow and see what's what.
I was looking to order some paint and p.e. from hiroboy.
I've tried more uk links and nothing.
Thanks Steve.
Chris

Thanks for that Steve,it's appreciated.It must be a problem with BT as my friend (also on Bt Broadband) can't connect to your site either.I've e-mailed BT today and they say they will look into the problem,but I'm not hopeful.I just hope it will right itself soon.Of all the sites on my bookmarks list it had to be yours.Damn internet.Thanks for your help anyway.I hope to be able to order again soon.

Regards,Steve Noble.

You can always place your order over the phone : 01242 260515 (UK Office Hours Only please Guys)

Hi Guys,
Anyone having trouble logging into the Hiroboy website? I haven't been able to access the site for 3 days now.

I tried to register myself many times, with my real name, email and all the requested information, and never was accepted, looks like the guy has some kind of xenophobia :banghead: against owners of other websites :screwy: , mainly when those sites are supporter for other vendors..... I love internet :popcorn: LOL LOL

I still can't access the Hiroboy site which is really annoying,but I phoned Steve up on Friday and he couldn't have been more helpful.I have a solution to the problem now as he takes my orders over the phone so it's not a total loss.At least I can still get the things I want.I hope it will return to normal though as I do miss browsing the site for all the new items etc.

Hi steve - i had a similar problem on my home pc

Try deleting cookies history etc and temp files

also try changing the web address to http://hiroboy.com/catalog/ try also https://www.hiroboy.com/catalog/
and also try variants of this - this is what i did and it worked for me at home - at work i have had no problems

hope this may help

ta JIM

Maybe you have a firewall what blocks this site. Or if you have a router it's possible that your router blocks the access.

I`ve been having the same problem. It`s not my ISP (Virgin Media) because I`ve been on to them. Guy in the call centre in India can access the site and I can`t. Sob!
I`ve cleared all cookies, temp folders etc. I`ve even used system restore to go back to a period before my last order with them but no good.
i`ve tried all the address variants i can think of without success. I`ve now run out of ideas.
No problems with any other site at all.
Annoying thing is, I only just found the site a month or so ago. Put in a small order to see how it went (V good) and now I remember there were some nice decal sets on there but can`t remember the details.
Oh well, at least it`s not just me.

I`ve been having the same problem. It`s not my ISP (Virgin Media) because I`ve been on to them. Guy in the call centre in India can access the site and I can`t. Sob!
I`ve cleared all cookies, temp folders etc. I`ve even used system restore to go back to a period before my last order with them but no good.
i`ve tried all the address variants i can think of without success. I`ve now run out of ideas.
No problems with any other site at all.
Annoying thing is, I only just found the site a month or so ago. Put in a small order to see how it went (V good) and now I remember there were some nice decal sets on there but can`t remember the details.
Oh well, at least it`s not just me.


Yeah, I've done everything you said as well and to no avail.
Chris

At least with others having the same problem, using different ISP`s and browsers etc it means it`s not down to spyware, viruses and the like on our machines. Got to be an answer somewhere.:banghead:

Hi guys!

For reduce space in this forum I put my question here because I'm also having problems with Hiroboy's site.

Anyone can enter to www.hiroboy.com ?? I still waiting and the website doesn't open, also the same for http://www.spc.org.uk/

Maybe there is a problem with the server..

Thanks for all!!

There is NOT a general problem - I was on both sites today.

It seems that some people are unlucky enough to have ISPs (or something) that either block access to the site or vice versa :(

There is NOT a general problem - I was on both sites today.

It seems that some people are unlucky enough to have ISPs (or something) that either block access to the site or vice versa :(

Thanks for reply klutz_100 but it is so strange because I was on the site I could open it also I was loged in but after 5 minutes looking around the site it becomes very very slow and I can't open the site.

Thanks!
Roca.

You're right, it is slow right now

I've managed to access the site by going to this site www.myinternetisblocked.com and typing in the www.hiroboy.com/catalog address.If I do this I can browse the site no problem.But you can't order online because it's not a secure server.I am baffled as to why I can't access it normally.I could up until about 3 weeks ago,then all of a sudden I get the 'can't find the server message' Something must be blocking my access but I have no idea what? And why is it only this site and not all the others I visit that work as normal?

I have no problem from Brazil, works fine here.

Steve, Have you had any viruses or worms lately? It is the only thing I can think of right now prohibiting us from getting in. I've been in contact with my ISP and they are able to access it from their computers.
They've been giving me things to try and so far nothing has worked.
I have to wonder if it's something on the UK end. I keep getting a server not found message through Firefox. The ISP guys are going to be befuddled soon...
Chris

Steve, Have you had any viruses or worms lately? It is the only thing I can think of right now prohibiting us from getting in.
Chris

Hi Chris,

Not that I know of.Nothing has alerted me on my antivirus program and I have run a spyware scan with nothing found.

Works for me.:)

I've managed to access the site by going to this site www.myinternetisblocked.com (http://www.myinternetisblocked.com) and typing in the www.hiroboy.com/catalog (http://www.hiroboy.com/catalog) address.If I do this I can browse the site no problem.But you can't order online because it's not a secure server.I am baffled as to why I can't access it normally.I could up until about 3 weeks ago,then all of a sudden I get the 'can't find the server message' Something must be blocking my access but I have no idea what? And why is it only this site and not all the others I visit that work as normal?
I have just called my server provider again, and they asked if an customer with this problem could do a "Traceroute" and let me know the results. BTW the IP Address is 66.228.114.232 (http://66.228.114.232)
Thanks in advance Guys

I have just called my server provider again, and they asked if an customer with this problem could do a "Traceroute" and let me know the results. BTW the IP Address is 66.228.114.232 (http://66.228.114.232)
Thanks in advance Guys

What's a 'Traceroute' If it gets me back on the site I will do it and let you know the outcome.I have tried accessing through the IP address you posted above Steve and I get the same result as before.The message is 'can't find the server at hiroboy.com'

What's a 'Traceroute'


http://en.wikipedia.org/wiki/Traceroute (http://en.wikipedia.org/wiki/Traceroute)

Ok, I got back with my ISP tech, the morons, and they figured I had a browser hijack. NOT. I ran spybot and well, that found some stuff, but did not fix my problem.

I did the traceroute and got this:
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Owner>tracert 66.228.114.232

Tracing route to apollo.diyhost.co.uk [66.228.114.232]
over a maximum of 30 hops:

1 44 ms 43 ms 43 ms mn-10k-dhcp1-gw.dsl.hickorytech.net [69.24.160.1
]
2 44 ms 45 ms 43 ms kato-10k-kato-7600-gw.hickorytech.net [216.114.1
99.41]
3 43 ms 43 ms 42 ms kato-7206-eth.hickorytech.net [216.114.192.2]
4 46 ms 46 ms 47 ms ip65-46-168-41.z168-46-65.customer.algx.net [65.
46.168.41]
5 47 ms 47 ms 47 ms p6-3-0-0.mar2.chicago-il.us.xo.net [207.88.84.61
]
6 58 ms 56 ms 57 ms p4-2-0-0.rar2.chicago-il.us.xo.net [65.106.6.205
]
7 57 ms 57 ms 56 ms p1-0.ir1.chicago2-il.us.xo.net [65.106.6.138]
8 64 ms 69 ms 61 ms ge-4-3-0.r00.chcgil06.us.bb.verio.net [206.223.1
19.12]
9 58 ms 57 ms 57 ms xe-0-0-0.r21.chcgil09.us.bb.gin.ntt.net [129.250
.2.238]
10 80 ms 81 ms 82 ms p64-2-2-0.r21.dllstx09.us.bb.gin.ntt.net [129.25
0.2.22]
11 83 ms 81 ms 200 ms xe-4-1.r03.dllstx09.us.bb.gin.ntt.net [129.250.3
.226]
12 82 ms 81 ms 81 ms te7-1.cer01.dal01.dallas-border.com [157.238.228
.10]
13 82 ms 157 ms 82 ms po51.fcr01.dal01.dallas-datacenter.com [66.228.1
18.150]
14 82 ms 82 ms 83 ms apollo.diyhost.co.uk [66.228.114.232]

Trace complete.

C:\Documents and Settings\Owner>

All computer jargon to me.
I hope this helps, and helps me.
Chris

This is what I got when I performed the Traceroute.Means nothing to me but I hope it helps.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Mr Noble>tracert 66.228.114.232

Tracing route to apollo.diyhost.co.uk [66.228.114.232]
over a maximum of 30 hops:

1 10 ms 10 ms 15 ms 217.32.96.122
2 10 ms 11 ms 9 ms 213.123.110.161
3 9 ms 10 ms 11 ms 217.41.176.5
4 10 ms 8 ms 11 ms 217.41.176.65
5 10 ms 11 ms 10 ms 217.41.176.130
6 12 ms 10 ms 9 ms 217.41.176.42
7 11 ms 10 ms 8 ms 217.41.167.241
8 10 ms 9 ms 9 ms core2-pos4-0.sheffield.ukcore.bt.net [217.32.171
.185]
9 14 ms 13 ms 14 ms 62.6.204.185
10 20 ms 19 ms 19 ms core2-pos11-0.ilford.ukcore.bt.net [62.6.204.14]

11 18 ms 18 ms 20 ms core2-pos9-0-0.telehouse.ukcore.bt.net [62.6.201
.122]
12 18 ms 19 ms 17 ms 195.99.125.102
13 91 ms 100 ms 91 ms so-0-1-0.mpr1.dca2.us.above.net [64.125.27.57]
14 * * * Request timed out.
15 119 ms 117 ms 117 ms so-6-0-0.cr2.dfw2.us.above.net [64.125.28.70]
16 119 ms 119 ms 120 ms so-0-0-0.cr1.dfw2.us.above.net [64.125.28.209]
17 120 ms 117 ms 118 ms so-1-0-0.mpr1.dfw2.us.above.net [64.125.28.198]

18 122 ms 122 ms 121 ms ge4-14.cer01.dal01.dallas-border.com [64.124.79.
206]
19 123 ms 121 ms 121 ms po51.fcr01.dal01.dallas-datacenter.com [66.228.1
18.150]
20 120 ms 119 ms 120 ms apollo.diyhost.co.uk [66.228.114.232]

Trace complete.

C:\Documents and Settings\Mr Noble>

Thanks Guys, I'll pass it on and see what they make of it.

What a SHAME!!!! I guessed a TRANCEROUTE was something cool and esotheric RRROFFL.

Never had problem from here.

Hi Steve,

I am also having troubles with Hiroboy's site - I can view and browse your site perfectly, but can not create an account to place an order. I have tried several times for the last couple of weeks, and even sent an email to the site administrator ([email protected]) but got no answer till now.

Thanks,

Loreti

Steve, let us know what you find out. From just looking at mine it appears everything is ok. However I still cannot get on your site nor can I get on the spc site.
Chris

Hi Guys.Well thanks to the help of a friend I have managed to get back onto the website with no problems and it works normally again.Also the other site I couldn't access (a camera battery site) also works again with no problems.I will try to explain how I got it to work again and it really was simple in the end.Here goes.I am using Windows XP Home.

1:Left click Start Menu,Go to settings,Control panel.
2.Go to Network and Internet Connections.Left Click the network connections icon.This brings up a page which shows your internet connection (an Icon) Double click the icon for your internet connection.This brings up another page with 2 tabs,general and details.
3.On the General tab click Properties.Click the Networking tab.Make sure the box that says Internet Protocol (TCP/IP) is checked (has a tick in it) On the same page click properties.On the next page change the numbers in the bottom 2 boxes to the following (record the numbers that are already there in case this doesn't work and you can put your original ones back in.)
New numbers prefered DNS server 208.67.222.222
Alternate DNS server 208.67.220.220

Click Ok,Restart your computer connect to the internet and try the hiroboy site.That's it.It worked for me.Give it a try.If it doesn't work you haven't lost anything.Just put the old numbers back in that you wrote down.All my websites work fine again now so it did the trick.I can get the SPC forum site as well now.It apparently works by using a different more reliable DNS server to look up the sites.Whatever that is.I hope this helps some of you.

Steve Noble, thank your friend! It worked for me too. Everything is smooth again. I cannot believe my ISP techs couldn't figure this out.
Back to the internets....

Chris

Hi Guys.Well thanks to the help of a friend I have managed to get back onto the website with no problems and it works normally again.Also the other site I couldn't access (a camera battery site) also works again with no problems.I will try to explain how I got it to work again and it really was simple in the end.Here goes.I am using Windows XP Home.

1:Left click Start Menu,Go to settings,Control panel.
2.Go to Network and Internet Connections.Left Click the network connections icon.This brings up a page which shows your internet connection (an Icon) Double click the icon for your internet connection.This brings up another page with 2 tabs,general and details.
3.On the General tab click Properties.Click the Networking tab.Make sure the box that says Internet Protocol (TCP/IP) is checked (has a tick in it) On the same page click properties.On the next page change the numbers in the bottom 2 boxes to the following (record the numbers that are already there in case this doesn't work and you can put your original ones back in.)
New numbers prefered DNS server 208.67.222.222
Alternate DNS server 208.67.220.220

Click Ok,Restart your computer connect to the internet and try the hiroboy site.That's it.It worked for me.Give it a try.If it doesn't work you havn't lost anything.Just put the old numbers back in that you wrote down.All my websites work fine again now so it did the trick.I can get the SPC forum site as well now.It apparently works by using a different more reliable DNS server to look up the sites.Whatever that is.I hope this helps some of you.

Great to see you have it sorted out now.
So when do we a get a huge order then :evillol:

Great to see you have it sorted out now.
So when do we a get a huge order then :evillol:

Thanks Steve,

I'm glad I got it working.You have some great new items on the site since I last visited and it's only been a few weeks I've been away.Once I get the Benetton finished I'll be having a good browse and placing some more orders.The way the site is expanding it'll soon be the 'One Stop Model Shop'.Keep up the great work.

Best Regards,

Steve Noble.

Steve Noble, thank your friend! It worked for me too. Everything is smooth again. I cannot believe my ISP techs couldn't figure this out.
Back to the internets....

Chris

Hey Chris,

Glad it worked for you mate.I'll thank my friend on your behalf.It's amazing how something so simple has solved our problems.

Best Regards,

Steve.

HI!
I ordered some stuff from Hiroboy three weeks ago, and I got the notification email, from Protox about the transaction. I have already ordered some stoff from him without problem, but now there could be some touble with my order because I can't see my orders in my orders history and my orders still in the shopping cart. I've tried to contact with Hiroboy but I got no answer! Can you help me what could be my problems solution?

Thanks Bazsi

HI!
I ordered some stuff from Hiroboy three weeks ago, and I got the notification email, from Protox about the transaction. I have already ordered some stoff from him without problem, but now there could be some touble with my order because I can't see my orders in my orders history and my orders still in the shopping cart. I've tried to contact with Hiroboy but I got no answer! Can you help me what could be my problems solution?

Thanks Bazsi
Please contact me direct using PM or email about this and NOT on the forum,
At the moment we are getting about 150 emails a day and can't get to them and pack up and send all the xmas orders.
It looks like the order did not finalize correctly (often cause by customers no waiting for it to return to hiroboy.com before closing the browser etc). Please tell us OFF the Forum the Protx Transaction number and your email address used for your account and we will clear up the problem.