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laptop problem


drunken monkey
04-17-2007, 08:46 PM
ok... not my problem but a friend of mine is in a bit of a bind.

he's got a laptop that has been used for mass downloading of films and stuff to the point that it seems like they've gone beyond the limit that you should to enable it to boot.

he now gets a message saying that the OS is missing and for soem reason, he can't boot from a boot-able disk either.

what he really wants to do, is to retrieve what's on the HD, possibly delete some of it and get it running again.
is there anything he can do to force it to boot or any other way to get to the stuff on the HD?

cheers.

400sbc_guy
04-17-2007, 09:00 PM
most laptop like a dell has norton ghost.u can restore os thru this but u will loose info downloaded.it will be like new.if no norton ghost then u will need a factory sys restore disk made by the company of the computer or aftermarket win disk to install os back. but the only way i know to get files off before reinstalling eveything is to remove the harddrive.buy a hd adapter to connect it to home pc as a slave hd. boot the pc into windows and the hd will be listed in my computer as a drive letter. copy any files u want to keep to the home pc to burn to cd dvd or dl-dvd. then remove hd reinstall hd in laptop and restore os system like i listed. and use the disk u burn to put files back on laptop

l_eclipse_l
04-17-2007, 09:34 PM
Disregard the comments of 400sbc_guy.

Try this:

http://www.knopper.net/knoppix/index-en.html

Follow the instructions and burn the disc. It is an OS "live" environment, so basically its like running an operating system from disc that interacts with your hardware and you will be able to retrieve files and copy them to a USB flash or external hard drive. If that doesn't work, then he could buy an adapter to hook the laptop drive up to a desktop machine, but burning the disc is much cheaper.

I will add that I have never actually tried this disc or played around with it yet, but it came highly recommended to me so I feel confident enough to tell you about it.

400sbc_guy
04-17-2007, 10:04 PM
ive done my way many many time . i repair/ build pc and laptop networks ect. u can try the program ive never used either. may work may make worse but my way i know works. up 2 u . a sure way or a chance

l_eclipse_l
04-17-2007, 10:33 PM
ive done my way many many time . i repair/ build pc and laptop networks ect. u can try the program ive never used either. may work may make worse but my way i know works. up 2 u . a sure way or a chance

Ok Mr. Repair man. Norton Ghost does NOT come preinstalled on ANY PC be it a laptop or desktop to my knowledge, and I have worked on many from the time we unboxed them. Norton Ghost will cost you some money if you want it. If you can provide proof that Dell or whoever has done this, feel free.

Also, if a manufacturer like Dell provides a restore disc, it is not to recover content. It is to reinstall it to factory settings. This also formats the drive in many cases, hence losing anything on the drive unless you want to spend serious money trying to recover it.

I can pretty much say that if he makes the Live disc, he will be able to transfer any files off that drive as long as it is not physically junked. But what do I know, I'm not suggesting he try something not on his machine or format his drive.

400sbc_guy
04-18-2007, 12:22 AM
every dell inspirion 1300 and new has norton ghost on all.and as for restore ur right it will reformat drive that is why is said get a adapter and connect it to pc to copy any files u want to keep to pc to burn to disk so after reinstall u can return files.and ur right u dont know u said I will add that I have never actually tried this disc or played around with it.and neither have i!!! he can try to run disk and if it works good but i dont trust it. it may make things worse. but a $10 dollar adapter and a pc i know works.unlike u im not tell him to use a method i havent used. and even if the download disc works he will have to remove the file and jumpdrives dont hold no space. and do u know if his laptop has burner.and he will still need reinstall of windows it is only a sort of boot disc...........a $10 adapter and a pc i know works........and ill learned u something about norton ghost (all new dell) f10 or f11 at blue screen and it will pop up

Oz
04-18-2007, 01:11 AM
drunken_munkey, boot from an XP CD, and continue as if you're going to reinstall. It will detect the existing corrupt installation and give you the option to repair (NOT the recovery console), choose this and run through a repair install as first step troubleshooting.

drunken monkey
04-18-2007, 05:21 AM
in cases like this, i tend to trust those who have a proper grasp of the english language.
I'll tell him to try and boot from an xp disk first anyway.

thing is i'm also a bit sketchy about what's actually wrong with the laptop.
from what I gather, any pc requires a certain amount of free HD space to run properly.
is it possible that the excessive downloading has eaten into the laptop's comfort operating zone or is it that the o/s really is just screwed?
anyway, back in 12 hours.

sickcallawayc12
04-18-2007, 07:08 AM
No computer will run well when the HD is really really loaded with media (especially laptops), i can say that from experience with both laptop and desktop. Never caused the OS to fail or anything though, just ridiculously slow.

400sbc_guy
04-18-2007, 12:46 PM
sickcallawayc12 is right computers will run with a maxed out hd just very very slow....but what do i know i dont even know english so good luck monkey boy .u can help someone that dont really want help!!!!!

redbirtt
04-18-2007, 05:31 PM
i have a bit unrelated question -- there is a cheap dell 1.8 hz 256 mb laptop i wanna buy from a friend of a friend but it is missign the hard drive. it it possbile to buy one and set up myself? i have never done that

ericn1300
04-18-2007, 06:22 PM
i have a bit unrelated question -- there is a cheap dell 1.8 hz 256 mb laptop i wanna buy from a friend of a friend but it is missign the hard drive. it it possbile to buy one and set up myself? i have never done that

yes you can do that but you'd have buy a hard drive and the O/S install CD. might cost you more than the laptop is worth.

Oz
04-18-2007, 07:36 PM
i have a bit unrelated question -- there is a cheap dell 1.8 hz 256 mb laptop i wanna buy from a friend of a friend but it is missign the hard drive. it it possbile to buy one and set up myself? i have never done that

Yes, it's usually very easy to swap a laptop hard drive. If the computer comes with an OEM XP sticker on the bottom, all you need is the OEM CD to reinstall and you can use that key.

drunken monkey
04-19-2007, 08:55 AM
and another almost related question - does an oem license allow the end user to use the O/S on multiple machines.

l_eclipse_l
04-19-2007, 09:11 AM
and another almost related question - does an oem license allow the end user to use the O/S on multiple machines.

Nope. One license per machine is how it works if you want to stay legal.

sickcallawayc12
04-19-2007, 11:31 AM
and another almost related question - does an oem license allow the end user to use the O/S on multiple machines.
Microsoft makes you buy a different license specifically for use on multiple machines (for more money of course).

drunken monkey
04-19-2007, 12:05 PM
ok, y'know about registering yor product.
if your pc subsequently dies, can you recover your oem end user license from microsoft to re-activate windows on the machine?
i've got a pc that's currently running off a "illegal" copy of windows because i can't find the oem code thingy. technically, i paid for oem windows in the first place so shouldn't i be able to re-install/authorise windows legally?

sickcallawayc12
04-19-2007, 12:30 PM
ok, y'know about registering yor product.
if your pc subsequently dies, can you recover your oem end user license from microsoft to re-activate windows on the machine?
i've got a pc that's currently running off a "illegal" copy of windows because i can't find the oem code thingy. technically, i paid for oem windows in the first place so shouldn't i be able to re-install/authorise windows legally?
I don't think they'll help you if you don't have your original sticker/proof of license thing from your original XP disc. Microsoft was more lenient in the past but they've toughened up about it now.

drunken monkey
04-19-2007, 01:12 PM
i guess an e-mail is in order; they should have my registered details on record.

Oz
04-19-2007, 06:10 PM
Here is the low down on XP licensing:

OEM version of XP: tied to the hardware that it came with, it can't be moved between machines, and you can't have multiple copies.

Standard version of XP: can be transferred between machines, but can only be installed on one at a time.

Corporate Version: can be used on as many machines as the software license states - anywhere from 5 (minimum) to thousands of machines, and doesn't require activation (to allow companies to do imaging and mass roll outs).

All 3 versions come with a different pool of serial keys, so you can't use an OEM serial to install the Standard or Corporate versions.

l_eclipse_l
04-19-2007, 07:11 PM
If you have a problem validating your license, calling tech support is usually an easy process. I have done it many times. Just make sure you tell them it is only on ONE machine and that the hard drive was replaced when they ask, and they will give you a validation code or a new key. Simple as that. I have never been turned down and never have to provide proof of ownership.

drunken monkey
04-19-2007, 08:56 PM
actually, nevermind.... i just remembered what version of windows came on that pc originally.
thanks all the same.

by the way, didn't hear back from my friend today so no update on the laptop situation.

mr_mushroom
04-19-2007, 09:04 PM
here's what i did.
put in o/s disk.
reinstall o/s.
when asked what to do with the existing partitions, tell it to leave them alone, not to erase them.
partitions are like tupperware that the machine keeps data in, you can install an entire o/s around them without erasing them.
if that doesn't work, hook the drive up with the aforementioned converter (it never hurts to have one, computers are always messing up)
back it up onto another machine
beware!
this is all probably a result of some type of malware on the affected computer.
that's what happens when you pirate a lot of shit.
try not to spread it onto the other machine when backing up the data.

and best of luck. computers are annoying sometimes. 'specially lappys.

Oz
04-19-2007, 09:49 PM
So he will have a working copy of XP alongside his non functioning one, losing all that space, have to reinstall his apps, take ownership of all his data and migrate it across and not solve the original problem?


What a great solution.

:rolleyes:

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