customer services.....
ragt20
08-15-2002, 04:43 PM
Samsung Electronics:
Caller: "Can you give me the telephone number for Jack?".
Operator: "I'm sorry, sir, I don't understand who you are talking about".
Caller: "On page 1, section 5, of the user guide it clearly states that I need to unplug the fax machine from the AC wall socket
and telephone Jack before cleaning. Now, can you give me the number for Jack?".
Operator: "I think you mean the telephone point on the wall".
RAC Motoring Services:
Caller: "Does your European Breakdown Policy cover me when I am travelling in Australia ?".
Operator: Doesn't the product give you a clue?
Caller (enquiring about legal requirements while
travelling in France): "If I register my car in France, do I have to change the steering wheel to the other side of the car?".
Directory Enquiries:
Caller: "I'd like the number of the Argoed Fish Bar in Cardiff, please".
Operator: "I'm sorry, there's no listing. Is the spelling correct?".
Caller: "Well, it used to be called the Bargoed Fish Bar but the 'B' fell off" !!
Then there was the caller who asked for a knitwear company in Woven:
Operator: "Woven?. Are you sure?".
Caller: "Yes. That's what it says on the label - Woven in Scotland".
Caller: "I'd like the RSPCA please".
Operator: "Where are you calling from?".
Caller: "The living room".
On another occasion, a man making heavy breathing sounds from a phone box told a worried operator:
"I haven't got a pen, so I'm steaming up the window to write the number on".
'Computer Call Capers':
Tech Support: "I need you to right-click on the Open Desktop".
Customer: "OK".
Tech Support: "Did you get a pop-up menu?".
Customer: "No".
Tech Support: "OK. Right-Click again. Do you see a pop-up menu?".
Customer: "No".
Tech Support: "OK, sir. Can you tell me what you have done up until this point ?".
Customer: "Sure. You told me to write 'click' and I wrote 'click'".
Tech Support: "OK. In the bottom left hand side of the screen, can you see the OK' button displayed?".
Customer: "Wow. How can you see my screen from there?".
Caller: "I deleted a file from my PC last week and I have just realised that I need it. If I turn my system clock back two
weeks will I have my file back again?".
British Rail:
Customer: "How much does it cost to Bath on the train?".
Operator: "If you can get your feet in the sink, then it's free". !!
Customer: "I've been ringing 0700 2300 for two days and can't get
through to enquiries, can you help?".
Operator: "Where did you get that number from, sir?".
Customer: "It was on the door to the Travel Centre".
Operator: "Sir, they are our opening hours". !!
The Bank:
Caller: "I would like to borrow 2,000 please".
Operator: "Certainly, sir. Over how long?".
Caller: "Three years, please".
Operator: "OK, sir. That will be 75 per month for 36 months. Is that OK?".
Caller: "No, not at all. I want it all at once!"
:confused: :hehehe:
Caller: "Can you give me the telephone number for Jack?".
Operator: "I'm sorry, sir, I don't understand who you are talking about".
Caller: "On page 1, section 5, of the user guide it clearly states that I need to unplug the fax machine from the AC wall socket
and telephone Jack before cleaning. Now, can you give me the number for Jack?".
Operator: "I think you mean the telephone point on the wall".
RAC Motoring Services:
Caller: "Does your European Breakdown Policy cover me when I am travelling in Australia ?".
Operator: Doesn't the product give you a clue?
Caller (enquiring about legal requirements while
travelling in France): "If I register my car in France, do I have to change the steering wheel to the other side of the car?".
Directory Enquiries:
Caller: "I'd like the number of the Argoed Fish Bar in Cardiff, please".
Operator: "I'm sorry, there's no listing. Is the spelling correct?".
Caller: "Well, it used to be called the Bargoed Fish Bar but the 'B' fell off" !!
Then there was the caller who asked for a knitwear company in Woven:
Operator: "Woven?. Are you sure?".
Caller: "Yes. That's what it says on the label - Woven in Scotland".
Caller: "I'd like the RSPCA please".
Operator: "Where are you calling from?".
Caller: "The living room".
On another occasion, a man making heavy breathing sounds from a phone box told a worried operator:
"I haven't got a pen, so I'm steaming up the window to write the number on".
'Computer Call Capers':
Tech Support: "I need you to right-click on the Open Desktop".
Customer: "OK".
Tech Support: "Did you get a pop-up menu?".
Customer: "No".
Tech Support: "OK. Right-Click again. Do you see a pop-up menu?".
Customer: "No".
Tech Support: "OK, sir. Can you tell me what you have done up until this point ?".
Customer: "Sure. You told me to write 'click' and I wrote 'click'".
Tech Support: "OK. In the bottom left hand side of the screen, can you see the OK' button displayed?".
Customer: "Wow. How can you see my screen from there?".
Caller: "I deleted a file from my PC last week and I have just realised that I need it. If I turn my system clock back two
weeks will I have my file back again?".
British Rail:
Customer: "How much does it cost to Bath on the train?".
Operator: "If you can get your feet in the sink, then it's free". !!
Customer: "I've been ringing 0700 2300 for two days and can't get
through to enquiries, can you help?".
Operator: "Where did you get that number from, sir?".
Customer: "It was on the door to the Travel Centre".
Operator: "Sir, they are our opening hours". !!
The Bank:
Caller: "I would like to borrow 2,000 please".
Operator: "Certainly, sir. Over how long?".
Caller: "Three years, please".
Operator: "OK, sir. That will be 75 per month for 36 months. Is that OK?".
Caller: "No, not at all. I want it all at once!"
:confused: :hehehe:
Spec2 Girl
08-15-2002, 05:18 PM
Originally posted by ragt20
'Computer Call Capers':
Tech Support: "I need you to right-click on the Open Desktop".
Customer: "OK".
Tech Support: "Did you get a pop-up menu?".
Customer: "No".
Tech Support: "OK. Right-Click again. Do you see a pop-up menu?".
Customer: "No".
Tech Support: "OK, sir. Can you tell me what you have done up until this point ?".
Customer: "Sure. You told me to write 'click' and I wrote 'click'".
Tech Support: "OK. In the bottom left hand side of the screen, can you see the OK' button displayed?".
Customer: "Wow. How can you see my screen from there?".
Caller: "I deleted a file from my PC last week and I have just realised that I need it. If I turn my system clock back two
weeks will I have my file back again?".
OMG that’s classic! :hehehe: :D
'Computer Call Capers':
Tech Support: "I need you to right-click on the Open Desktop".
Customer: "OK".
Tech Support: "Did you get a pop-up menu?".
Customer: "No".
Tech Support: "OK. Right-Click again. Do you see a pop-up menu?".
Customer: "No".
Tech Support: "OK, sir. Can you tell me what you have done up until this point ?".
Customer: "Sure. You told me to write 'click' and I wrote 'click'".
Tech Support: "OK. In the bottom left hand side of the screen, can you see the OK' button displayed?".
Customer: "Wow. How can you see my screen from there?".
Caller: "I deleted a file from my PC last week and I have just realised that I need it. If I turn my system clock back two
weeks will I have my file back again?".
OMG that’s classic! :hehehe: :D
tazdev
08-16-2002, 01:50 AM
*shakes head* some people:rolleyes:
primera man
08-17-2002, 03:45 AM
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