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Warning.


cepator
06-29-2006, 04:39 PM
Hi all.
I just wanted to warn everyone about ordering models from militarymodeler.com.
I ordered my model on 20th June and it supposed to be shipped from 3 to 5 days. It should be even quicker because I live in the same state where the company building is. I sent email to customer support, where I asked about my order. After 4 more mails they didn't respond to any.
I don't know if anyone was ordering from this site but for me it is the last time I have ordered from them.
I don't know what should I do if they are not answering for my emails. Any thoughts? Thanks.

Some_Kid
06-29-2006, 05:46 PM
drive to the company

blubaja
06-29-2006, 06:08 PM
You are in Trenton? Where is the MM store?

cepator
06-29-2006, 06:26 PM
You are in Trenton? Where is the MM store?
They are at Palisades Park, i think it would be 2 hrs ride to get there.
But if I paid for S&H why should I go there. I am pissed off because they are not responding for emails and I can't get their phone number because there is some error on their site. I don't want to get charged for something that I didn't get.
PS. If they are selling Tamiya models could I contact with Tamyia ? Will it help at all ?

Jay!
06-29-2006, 06:42 PM
PM'd you some info...

blubaja
06-29-2006, 08:34 PM
You could get ahold of the better buisness beauru. And tell them about MM. See what happens. Or maybe just their shit is slow. All week, my work's computers and fones where down.:( Maybe theirs is too. How long ago did you put your order in-as to how long ago did you email them?

cepator
06-30-2006, 07:41 AM
You could get ahold of the better buisness beauru. And tell them about MM. See what happens. Or maybe just their shit is slow. All week, my work's computers and fones where down.:( Maybe theirs is too. How long ago did you put your order in-as to how long ago did you email them? I emailed them after seven days and I didn't counted weekend.
I put my order on June 20th. When I was ordering from other sites and I asked about it I usually get answer in the same day. And now it bugs me because I don't know if I lost money or not.

alphalanos
06-30-2006, 07:44 AM
I'd go there. But everytime somthing like this happens to me, I get the item within a couple days of complaining. If it was me though, Id take a trip up there.

cepator
06-30-2006, 09:10 AM
I'd go there. But everytime somthing like this happens to me, I get the item within a couple days of complaining. If it was me though, Id take a trip up there. I am lucky that I didn't ordered it from Japan :iceslolan. I will wait till Monday I see what will happen.
Thanks a lot to Fubaz for giving me info about company that I coulnd't get from their website

Jay!
06-30-2006, 05:01 PM
Lots of places are closed Mon + Tue for the holiday. I know my office is. Just a heads up.

cepator
07-02-2006, 11:34 AM
Thanks to fubaz I talked with Mr. Sung and he said that he will check on my order and he apologized. Now I dont have to worry about not loosing my money.
Happy 4th July everybody

cepator
07-05-2006, 08:25 PM
Today after 2 weeks of waiting I contacted with Mr. Sung again. He already took the money from credit card but he didn't sent anything to me. I wanted him to cancel my order and return money to my credit card. He said that he can do it but he wants to send me check. I asked him how long will it take to ship package to me. He said........2 weeks. Shipping is from 3-5 day and it would be 4 weeks. I didn't want check from him because I am not sure if there will be any money on the check. I will not pay for it when I wil get bill from my credit card.
Please be aware of the militarymodeler.com because they take your money without sending ordered models.

white97ex
07-05-2006, 08:46 PM
Call your credit card company and report it as fraud. They will investigate and refund your money.

cepator
07-05-2006, 08:50 PM
Call your credit card company and report it as fraud. They will investigate and refund your money. I did that and they will give my money back. They were :eek: that it would take 4 weeks to ship something. I should order it from Tamiya.com ,pay more and enjoy building. But now everything is ok.

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