Jiffy Lube Comments

My friend brought his 2004 Chevy trailblazer to JIFFY LUBE every 3,000 miles for service like clockwork. They talked him into changing the Differential fluid. 2,700 miles later he noticed a grinding noise as he drove the truck. He went to the Chevy Dealer only to find out that it was empty, Not a drop of fluid left in the front Differential. Bone freakin dry, Powder dry. $3,800 Bucks to repair. Chevy would not stand by it Because Jiffy Lube forgot to fill it up. Jiffy Lube will not cover it either. It has been 1 year since and he is still out the money.......
ANY AND ALL COMMENTS ARE WELCOME.....



This video your about to see is a Grim reminder of why I would rather do everything to my truck MY SELF.

http://www.nbc4.tv/video/9152183/detail.html (http://www.nbc4.tv/video/9152183/detail.html)

Cant see video.

Well, he didn't go after them for the repair? They just said no and he said ok and walked away?

Also, US$3800 for a differential? Looks like he got screwed there too.

My friend brought his 2004 Chevy trailblazer to JIFFY LUBE every 3,000 miles for service like clockwork. They talked him into changing the Differential fluid. 2,700 miles later he noticed a grinding noise as he drove the truck. He went to the Chevy Dealer only to find out that it was empty, Not a drop of fluid left in the front Differential. Bone freakin dry, Powder dry. $3,800 Bucks to repair. Chevy would not stand by it Because Jiffy Lube forgot to fill it up. Jiffy Lube will not cover it either. It has been 1 year since and he is still out the money.......
ANY AND ALL COMMENTS ARE WELCOME.....



This video your about to see is a Grim reminder of why I would rather do everything to my truck MY SELF.

http://www.nbc4.tv/video/9152183/detail.html (http://www.nbc4.tv/video/9152183/detail.html)
i would never take anything to "the lube". one of my friends is the supervisor of the local jiffy lube and u would not believe the kinda shit that goes on there.

Thanks I showed this to my wife. Hope everyone watches this!

Jiffy Lube will stand by it, as long as he has a recipt and the tamper mark is on the plug. Contact the BBB.

A couple of years ago, I went to a local Jiffy Lube to get the oil changed in my wife's car. While I was there, they said they could change my transmission fluid and flush my radiator (Toyota 45K recommendations).

I figured that it would be a time saver to do it while I was there on the weekend rather than screw around with this during the week at my local mechanic and have to drive her car to work and drop it off, pick it up afterward, etc. So, I said OK, change the transmission fluid and flush the engine coolant.

I should have known something was going to happen when the guy installing my oil filter had to be shown that you have to apply oil to the filter gasket.

The transmission fluid replacement went OK. To change the transmission fluid, they have a cool machine that has a visible movable piston in a vertical cylinder. The piston is initially at the bottom of the cylinder with new fluid above it filling the cylinder. There are two lines connected to either ends of the cylinder. The bottom line is connected to the transmission line that feeds the transmission cooler. The line connected to the upper end of the cylinder is connected to the return connection on the transmission. The engine is run and the transmission pumps the old fluid into the cylinder and the piston is displaced upward and pushes the new fluid into the transmission through the return line. After about 15 min, the fluid comes out of the transmission clean and red and it's done. (The wonders of modern technology).

While this was going on, the guy in the next bay needed his car pushed out of the bay backwards for a reason I didn't determine. The Jiffy Lube guy at the steering wheel held the car door open and was looking backward while the car was pushed through the narrow opening in the rear of the bay. (Do you see where this is going?). The owner of the car was in the parking lot behind the car and started yelling "WATCH THE DOOR, WATCH THE DOOR" to no avail. CRUNCH and the car door was history. He started yelling that he was going on vacation the next day and I guess that got sorted out between him and the manager. I gave him my name and phone number as a witness and lost interest in that source of amusement.

Meanwhile, the Lexus in the next bay was getting its tires rotated with a neat lift that raises the entire car far enough off the ground that the tires can be removed and replaced and the guy in the pit can still work on the oil change. There are four large rubber blocks placed between the lift and the car at the four corners of the lift. After the car was finished, one of the guys drove the car off the lift without remembering to remove the large rubber blocks. The car bounced high enough to bottom out the suspension hard (twice, he kept going after the first one). That was kind of exciting.

Then, they went about flushing my cooling system. For this, they have another machine that provides a reservoir of fresh coolant and a couple of hoses to connect to the radiator return hose (top) and the upper radiator hose connection. The car is again idled and the old coolant is pumped out of the engine and into a tank and new coolant is sucked out of the machine and into the radiator. (This had promise). The guy who connected it to my car was mumbling something about hating this old machine and only liked the new (broken) machine.

I decided at this point that it would be prudent to monitor the temperature gauge in the car while this process proceeded. Sure enough, bubbles started rising into the new coolant reservoir and the enging started overheating. I shut if off and took stock of the situation. Sure enough, he had connected the output hose of the machine to the output connection of the engine and viceversa. Once I showed his the error of his ways, he reversed the connections and it actually went well after that.

After the process was completed and the coolant lines were disconnected from my car, he was ready to start working on another car when I asked him if it would be advisable to start the car and check the coolant level in the radiator. He thought it over and another guy talked him into it before he had time to think about it too much. When the engine started, they put another quart or two of coolant into the radiator and finally got the coolant to where I felt comfortable driving away.

After I left, I felt I would have been pressing my luck to return to there and get the sticker with my next oil change mileage that they forgot.

I think I was lucky to have escaped with my life.

all flushes are bad, tranney exchanges, are bad, most quick lubes have atleast one dip shit on the force, they are wanna be machanics who think becaue they change oil means they can tell the guys or the girls at the bar that they 'work on cars'... but, i have no complaints on them, we get a lot of engin, transmission, and radiator jobs from those guys... keep up the good work lol

holly hell, that all happened in like an hr? one time i was at our local jiffy lube visiting a friend that works there. someone brought in a geo metro for a tire rotation and oil change (they have to use the bay with the pit). well the guy driving wasn't paying attention and drove the car right into the pit, almost crushing the guy working in the pit.

all flushes are bad, tranney exchanges, are bad, most quick lubes have atleast one dip shit on the force, they are wanna be machanics who think becaue they change oil means they can tell the guys or the girls at the bar that they 'work on cars'... but, i have no complaints on them, we get a lot of engin, transmission, and radiator jobs from those guys... keep up the good work lol

Nothing wrong with a tranny fluid exchange being done through a T-Tech and a good technician.

Quick, easy and replaces all the fluid in your transmission with no wear, tear or problems.

Nothing wrong with a tranny fluid exchange being done through a T-Tech and a good technician.

Quick, easy and replaces all the fluid in your transmission with no wear, tear or problems.
i'm assuming that machine doesn't perform a power flush. i think i need a fluid change as the tranny does slip on occasion. what other places use this machine (no way in hell would i trust the local jiffy lube)?

i'm assuming that machine doesn't perform a power flush. i think i need a fluid change as the tranny does slip on occasion. what other places use this machine (no way in hell would i trust the local jiffy lube)?

Not power at all.

It uses the tranny's pump to pump the old fluid out and the new fluid in.

Completely passive and uses no chemicals.

i'm assuming that machine doesn't perform a power flush. i think i need a fluid change as the tranny does slip on occasion. what other places use this machine (no way in hell would i trust the local jiffy lube)?

Try your local Aamco. The one I go to uses a passive tranny fluid exchange machine like BlazerLT describes. Luckily, the manager also works the garage floor and is a GM nut. He took a personal interest in my "classic" Blazer that "still runs perfect". I watched him use a passive plunger type machine to exchange fluid, then watched him pull the pan and replace filter, gasket and then topped up the pan again. All said and done for $120 - I do this every two years; however in between, every other oil change I suck out the sump dry. I grab about 3.5 to 4 quarts of fluid this way and top off with my favorite GM spec Dexron-III synthetic ATF. *Knocks on wood* Thus far, no torubles - not even a single sparkly drop of fluid to be seen and it always looks fresh and cherry red even when I pull the fluids out between pan services.

Obsessive, too much maintainence? Maybe - never had a hard part failure in any of my GM trannies as a result though. :D

Try your local Aamco. The one I go to uses a passive tranny fluid exchange machine like BlazerLT describes. Luckily, the manager also works the garage floor and is a GM nut. He took a personal interest in my "classic" Blazer that "still runs perfect". I watched him use a passive plunger type machine to exchange fluid, then watched him pull the pan and replace filter, gasket and then topped up the pan again. All said and done for $120 - I do this every two years; however in between, every other oil change I suck out the sump dry. I grab about 3.5 to 4 quarts of fluid this way and top off with my favorite GM spec Dexron-III synthetic ATF. *Knocks on wood* Thus far, no torubles - not even a single sparkly drop of fluid to be seen and it always looks fresh and cherry red even when I pull the fluids out between pan services.

Obsessive, too much maintainence? Maybe - never had a hard part failure in any of my GM trannies as a result though. :D

Sounds good to me! :D

I got one of those pumps now so I can suck the pan dry and refill every once in a while.

holly hell, that all happened in like an hr? one time i was at our local jiffy lube visiting a friend that works there. someone brought in a geo metro for a tire rotation and oil change (they have to use the bay with the pit). well the guy driving wasn't paying attention and drove the car right into the pit, almost crushing the guy working in the pit.

No, I guess I was there 2.5-3 hours. The tranny flush and the other stuff took a while. My tranny holds alot of fluid. I guess I don't mind Jiffy Lube once in a while when I have to get stuff done in a hurry. I have learned to watch them like a hawk.

After seeing all that Brian, you still go back there?

The guys who caused all these problems don't work there any more. They must have a high turn-over. Also, they let me watch them work from the front of the bay and I make sure they do everything right.

Better the devil you know than the one you don't....

Normally, I do my own maintenance, but once in a while, I have to use them.

The guys who caused all these problems don't work there any more. They must have a high turn-over. Also, they let me watch them work from the front of the bay and I make sure they do everything right.

Better the devil you know than the one you don't....

Normally, I do my own maintenance, but once in a while, I have to use them.
It happened AT jiffy spuge, doesnt matter if the "workers" still work there or not, on the recipt there are 3 sets of initials including the asst manager or the manager who checked it all before the car left the building.



Id pursue the hell out of this, jiffy lube will pay, they have alot of insurance, they will pay.

It happened AT jiffy spuge, doesnt matter if the "workers" still work there or not, on the recipt there are 3 sets of initials including the asst manager or the manager who checked it all before the car left the building.



Id pursue the hell out of this, jiffy lube will pay, they have alot of insurance, they will pay.

I was not talking about the OP's problem. I was addressing DINO55's response to my original post.

Nothing wrong with a tranny fluid exchange being done through a T-Tech and a good technician.

Quick, easy and replaces all the fluid in your transmission with no wear, tear or problems.
nothing wrong with them??? it may not hurt the trannie directly but the filter is still old and used... why not just pull the drain plug on the oil pan and not to the oil filter with it? because the filters need replaced also

DetroitMuscle
My buddy went back to Jiffy Lube with his reciept showing that he had paid for the Differential service approx three month's earlier. When he spoke to the owner and showed him the paper, the owners first response was "You could have drained it out yourself just to try to get a new gear installed on us" He also mentioned that my buddy must have been having some problem's with it and brought it in to fix it, and when that did'nt happen he drained it himself. Heated words were exchanged between both of them, then the owner told him to get off his property or he would put a bullet in his head. The police were called and yada yada yada. The big problem with his 4x4 Trailblazer is that the Differential drain plug can be mistaken for the Oil pan drain plug. We think the oil tec drained the wrong pan, and simply forgot to refill it for one reason or another.
Anyway, here's the bottom line, he's not getting a thing back from anyone, and I myself learned an important lesson from his costly episode. Hopefully this kind of shit never happens to any of you guy's or girl's out there.

sure he will... a receipt for the cost on the repairs and a judge will probibly say differently

There may be a few good Jiffie lubes.
But most of them you put yours cars life in danger just driving there door.
They are just what there name says jiffie lubes.
But that is what a lot of people want.
It is a fast service world anymore.
No one wants to take the time to get the job done right or good service.
Almost all of them use cheap oil filters and fit all oil out of the same barell.
To many untrained workers off of the street corner there.
They make a lot of mistakes from over filling to not even filling things back up.
There power flushing Transmissions and cooling systems Has done a lot more harm than good.
You can not use one barell fit transmission fluid all and a bottle of dope to change it into any kind of fluid and not change the transmission filter and call it a transmission service.
So if you want fast Inferior service.
The old jiffie lube or wal mart super store is the place to go.:grinyes: :rofl: :lol:

If you care for your car and want it serviced right do it yourself or find a good repair shop or dealer.
Also a lot of dealers have a lube lane that is sometimes cheaper and faster and a hole lot better than them jiffie jobs.
Good Luck MT

Jiffy Lube has issues, I'd drive my car off a cliff before I got it serviced at a Jiffy Lube.

I am glad that I don't have to go to these places anymore. They have untrained disinterested ruffians off the street who do the job for a few weeks and then quit.

At one place they didn't even bother to tighten the dust caps on the tire valves. They just pushed them on so that they would fall off within the first few hundred yards after you drive away.

I watched the manager come up to the tech doing my Cavalier - he told the tech that the gearbox had a dipstick and needed to be checked. I watched him and he didn't bother to look at the gearbox oil and then just checked it off as having been done on the service chart.


Another time I had the tech bring in my brand new spotlessly clean air filter and ask me if I wanted to have a new one fitted. When I said that it had done less than 3000 miles the reply was that some people changed their air filter every 3000 miles. My reply was yes if they lived in the Saharra desert they might.

Then here was the place that always had to pull your pcv valve out and try and sell you a new one.

Mark

sure he will... a receipt for the cost on the repairs and a judge will probibly say differently
Not to mention the BBB report on it as well.

nothing wrong with them??? it may not hurt the trannie directly but the filter is still old and used... why not just pull the drain plug on the oil pan and not to the oil filter with it? because the filters need replaced also

You are arguing apples to oranges.

There is nothing wrong with T-tech flushes when applied properly with a new filter.

Pulling the pan only changes maybe 30-40% of the fluid when you change the filter, best to do both.

All I am saying is the passive T-tech fluid change doesn't hurt trannies at all. Having all new fluid in your transmission will not hurt anything.

please, jiffy lube guys are not tecks, they are lube jocks. the bbb is only a buisiness, report it to the state, any repair facility in michigan has the 1800 number on the wall

please, jiffy lube guys are not tecks, they are lube jocks. the bbb is only a buisiness, report it to the state, any repair facility in michigan has the 1800 number on the wall

Where did I say they were Techs?

you did not, markgc did...

Not all trannies need the filter changed regularly either. Neither of my vehicles have the tranny filter in the recommended periodic maintenance. They are nothing more than screens.

you did not, markgc did...

Ah, ok, kewl! ;)

you did not, markgc did...

That was the wrong word - they are not techs but people who need a job and who have had some basic training on how to change oil. Some have obiously never been near a car before. It is a nasty greasy job with low pay. No wonder they aren't very good, they don't care about their work and don't stay for long.


Mark

That was the wrong word - they are not techs but people who need a job and who have had some basic training on how to change oil. Some have obiously never been near a car before. It is a nasty greasy job with low pay. No wonder they aren't very good, they don't care about their work and don't stay for long.


Mark

And hence why we shouldn't take our trucks there.

I wouldn't take a bicycle there!

About two or three weeks ago, One Saturday morning I was watching the Weekend today's show, it's weekend edition of the Today's show. The topic was Jiffty Lube. Thet had an investigative reporter go there for tranny flush and oil changes. They had hidden cameras in the cars. They found six out of nine Jiffy Lubes in California ripped them off. Telling them they needed belts changed and tranny flushes, and did not do the tranny flushes and such and was charged for it. The end result was the tech got fired and Jiffy Lube Corporate told the reporter, they where unaware that was going to investigate all of they Jiffy Lube places and install cameras into all the bays, so the customers can watch their cars being worked on, and see that they are getting what they are being charge for. What a joke.
SC

by buddie got power steering fluid in his (89 or 87, dont remember) honda crx... theres no power steering pump, but he was charged for the fluid

by buddie got power steering fluid in his (89 or 87, dont remember) honda crx... theres no power steering pump, but he was charged for the fluid

The scary thing is that they might of actually poured it into something.

no, greese monkey admitted to just checking the list off, admitted to not checken the fluids at all

Well I used to own a a 1999 Dodge Stratus, I brought it to JiffyBoob to have the oil changed where I used to hand the kids I knew $30 bucks in cash and he would pocket the money and put in full synthetic and have someone clean out my car. Well one of the BOOBS working there put on a faulty oil filter and then they filled her up with oil. They proceeded to start my car and boom the oil filter blew open and was shooting oil everywhere!!! I was standing right there watching it happen and was yelling "SHUT HER DOWN!!!!!" The moron underneath the car said lets just see if the oil leak stops............... I screamed about 30 4 letter words and literally ripped the kid who started the car out of the drivers side and shut her down. Then the manager yells at me for touching his employees, yelling and swearing, and he swears the oil leak (was more like a flow) would have stopped with some time!!!!!!! I asked to see the oil filter they put on which looked used and I showed him the faulty gasket on the filter and I said yea that leak would have stopped. I was so upset and I told the manager I said listen, at least out of all these kids here you should know something about vehicles but I guess not. Ever since then, I have changed my own oil. I do not reccomend going to any fast oil change place, but to each there own. So good luck.

BlazerBoyLT98 has yet another happy ending to a wonderful Jiffy Boob Story..........

yea so i remember somebody posting something about how jiffy lube is bad. and i just kinda thought yea...just one bad experience...haha it was on tv last night...the reporter went to 9 jiffy lubes and asked for a transmission flush....they had installed cameras but the employees didnt know that...5 out of 9 jiffy lubes NEVER even flushed the transmission...they would also pull out a dirty air filter and go tell the customer about it and got the customers consent to replace....once again...they charged for a new air filter...and never put it in...they went to go find the manager and once they found him...he said he was just a customer...and pointed out "his car" a camaro...they found the real owner of the camaro...not the manager...same with fuel filters...they wouldnt replace them...they would show the employees on the hidden cameras the the employees themselves...they didnt know what to say...thats bad...

Thats exactly the one I saw about a month ago...so sad, whats even worse, is they get away with this all the time, and many customers have no idea. This is also applies to many quick lube places too, not just jiffy lube.

If the manager lies then the whole place is rotten to the core - a den of thieves. A bit like my expereince at an auto repair place in VA. I walked and never came back after they jacked up the price of an exhaust box replacement with the story that there were two different exhaust systems fitted to 89 S10 4.3l Blazers and mine was the expensive version - blah

Mark

my brother flunked out of ASE tech school, got hired by jiffy lube on the spot, made it a month before he got fired for not telling customers thay need stuff they don't.i don't know if your hip to this, but the grease monkey and the manager get comission for the extra junk you get done. the 2 times i was there, they put in 1 full qt. overfill, and the last and second time in another state, the told me the fuel filter was over due for replacement by the maint. cycle, it was raining and cold, so i let them do it, forgot to order them to show me the old part removed, 3 days later, i'm under the truck trying to scrap off a melted wal-mart bag off my exhaust, happened to look at the fuel filter, the dirty, slightly rusty, with gm factory sticker is still in my truck. got the money back, after everyone from grease monkey to manager tried to get me to let them replace it. i took the money, bought one at autozone, put it in in 5 minutes, and used the change to buy a 12 pack and go home to bbq.
there are no mechanics there, just oily dirt labor guys some give a crap and the rest just want the check to keep up the payments on the '88 civic with the k-mart fart pipe and tin-foil spoiler.
:nono::2cents:

^ LOL i like the last bit about the civic and kmart pipe.


The only thinkg i let get done to my truck at any place is tires, other than that i try to do any other maintnence. Unless of course i dont have the tools and equipment, IE a garage, and lift, to do the rest of the stuff but i only trust one guy to do that.

You want to know how bad Jiffy lube is they hired my "former" father (long story) for a month, the only thing ive ever seen him do was change the oil that resulted in the car burning to the ground i shit you not, late 80's escort burned to the ground, because he apparantly loosened an injector which got a nice ignition from the starter. I dont know how it happened, but it was fine before he commenced the work.

Another thing i thought was funny as i went to tires plus for tires for my cragar ss wheels, 275 60/15, in know its not easy for low profile tires to go on the wheels and wide tires dont help much either they had a guy jumping on the tire to get it on the wheel, i know all the guys pretty well so i get to chill in the shop while they do anything. Another thing i love about these places is how they like to jack prices according to different people, my mom got a qoute for 4 tires to be switched she gets them off of tire rack, well mr. tire 5 mintues from my house was 40, 10 bucks a tire. I call the mr. tire about 20 minutes away 85 for all 4. tires plus was 90. I call around to see what prices i got the one up the street told me 65 i asked why the price changed when my mom went in to when i called he said sir our prices are set by the main office i told them well my mom just got a qoute a for 40 and he started stutering and freaking out, so i said ok im going to come down there with her to make sure the price of 40 stays. I get there this guy looks at me like oh shit (im a big guy 6'0" and about 280 lbs yeah i got a small beer gut going) this guy was about 5'2" and maybe 120lbs hes looking at me and says 65 i told him you said 40 when she came in he said ok 40 and il throw in a free oil change. I told him i know what oil filter is on the car, and im going to make sure the oils clean before they start the car he said ok and disappeared for about an hour. Needless to say they did the oil change and tires and it was only 45 after tax and the disposal fees and bs. It was funny as shit, and he still gets scared when my mom or i go in there.