Some dealers getting greedy.....
mrsnetpro
07-31-2002, 12:19 PM
While there is a dealership in my area that will order a vehicle for me, with no estimated date of delivery, there is another one that opened within the last month. Someone talked Nissan into promising delivery of 17 vehicles, of which the dealer took orders from a few. I stopped by this dealership, told them what I wanted and then was told that I would have the option of selecting one of these 17 vehicles in case I wanted one sooner. Then the ole "I am going to be honest with you" line appeared and I was told that I would be required to pay "up to 5000 over list! Needless to say I told him "no way" :flipa: . So then he says well, I can't sell it for list, but I can sell it for between 1-2000 over. Again, I said no and he tries to tell me that NO dealer will sell these cars for list price. Given the markup is already somewhere around 15-18%, who would really want them to make 33%???
The real question is that if NO dealership in my area would even let me order one for list price how could I buy one? Of couse, that wont happen, but why can a dealership refuse to place an order for msrp?
The real question is that if NO dealership in my area would even let me order one for list price how could I buy one? Of couse, that wont happen, but why can a dealership refuse to place an order for msrp?
vanstorm16
07-31-2002, 01:18 PM
I think that this is an issue of pre-ordering vs. trying to buy a car off the lot. Many people on here have paid msrp by ordering so the option does exist. Sounds like they're setting up a situation where people will bid on the cars and pay a premium for them. How many dealers are there in your area? Are you limited to the two that you refer to?
Here in Canada, msrp is set at about $2200 CAD over dealer invoice so the margins are quite low (like 5%, on all models!)
Here in Canada, msrp is set at about $2200 CAD over dealer invoice so the margins are quite low (like 5%, on all models!)
mrsnetpro
07-31-2002, 01:51 PM
they would NOT order one for me at list, nor sell me one of these "promised" one's at msrp either. I could see giving the salesman $100 for the courtesy of a "they have arrived" phone call, but nothing to a dealership.
There are two nearby (within a 20 mile radius).
There are two nearby (within a 20 mile radius).
carlson
08-01-2002, 02:17 AM
I would say dont pay over MSRP for this car.... Wait a bit....
If you really want it bad, I guess $1K is ok.......
If you really want it bad, I guess $1K is ok.......
LS1Steve
08-02-2002, 03:11 PM
If you don't want to pay over MSRP, then you won't be getting one for a while.
The pre-orders were sold at $3k above MSRP and the available ones will be on the lot at the same price so the base model will start at $29k. There will be little room for negotiation, its a simple case of supply and demand. This is one of those rare cases where if a buyer says "drop the price or I walk" we will be able to say "lemme get the door for you.... NEXT!"
:smoker2:
btw, ours are expected in before the 15th.
The pre-orders were sold at $3k above MSRP and the available ones will be on the lot at the same price so the base model will start at $29k. There will be little room for negotiation, its a simple case of supply and demand. This is one of those rare cases where if a buyer says "drop the price or I walk" we will be able to say "lemme get the door for you.... NEXT!"
:smoker2:
btw, ours are expected in before the 15th.
carlson
08-02-2002, 04:52 PM
Steve,
350Z will be in, on the 15th???? How many cars???? I wanna come look at them. Maybe I'd just fall in love with it and willing to pay $3K over.
350Z will be in, on the 15th???? How many cars???? I wanna come look at them. Maybe I'd just fall in love with it and willing to pay $3K over.
rasputin
09-10-2002, 09:16 AM
stealerships suck.
Steve, I guess I applaud your honesty, but its too bad that enthusiasts who can't afford a $3-5k premium on an already not inexpensive car must wait so that the dealer can suck some extra blood from the public while the getting is good.
Of course, if consumers had the patience and guts to unite and refuse to purchase any car for over MSRP, dealers would have no choice.
$.01 says neither will occur.
Steve, I guess I applaud your honesty, but its too bad that enthusiasts who can't afford a $3-5k premium on an already not inexpensive car must wait so that the dealer can suck some extra blood from the public while the getting is good.
Of course, if consumers had the patience and guts to unite and refuse to purchase any car for over MSRP, dealers would have no choice.
$.01 says neither will occur.
vin1024
09-10-2002, 04:25 PM
Just the tone of Steve's (nissan dealer salesperson) email makes me cringe. Buying a car is always an unpleasant experience, dealing with these car salespeople. Nissan, in particular, is known for its unpleasant dealer experience -- and I think that is why Nissan is pushing dealers to sell the 350Z at MSRP and create a better experience for potential Nissan customers.
I guess this is not happening.
Remember, Nissan is building at least 30000 of these next year. This is not a collector's item. If you want one, you can have one. Let these greedy dealers twist in the wind -- wait a six to eight months until everyone has gone back to buying SUVs and then buy a Z at below MSRP. That's what I am going to do.
I guess this is not happening.
Remember, Nissan is building at least 30000 of these next year. This is not a collector's item. If you want one, you can have one. Let these greedy dealers twist in the wind -- wait a six to eight months until everyone has gone back to buying SUVs and then buy a Z at below MSRP. That's what I am going to do.
LS1Steve
09-10-2002, 07:48 PM
I actually don't work there anymore, didn't have the time with everything else I have going on. But you have to realize, it is a business, and a dealer will try to take you for every cent they possible can. As a salesman/closer, If I get another $100 out of you, thats $25 in my pocket (at least). We are here to make money. And in special cases like the 350Z, there is high demand. Its a good car, we know it, you know it, the only difference is...we HAVE it, you just WANT it. You have more customers like yourself to compete with in GETTING it than we have other dealers to compete with in SELLING it so that gives us an advantage. Simple economics.
vin1024
09-10-2002, 08:19 PM
Steve. You think demand for the Z will remain at these levels for long? Unlikely. In fact, I guarantee you I will be able to buy one below MSRP in the next 6-8 months. Gouging customers is a bad business practice and the most successful businesses do not do it. Good businesses take a long term view -- in the case of a car, there is much more money to be made in service, parts, and aftermarket than initial sale of the vehicle. If you nail the customer in the initial sale for the vehicle, you are probably not building the best loyalty for your dealership. If all salespeople are worried about is the "extra 25 for every 100 dollars" than the ownership and management have some work to do in properly motivating the team.
Most car dealerships are mismanaged and treat customers poorly. The few that have decent business practices show this with consistent financial results -- not just when a hot car like the Z comes out.
Most car dealerships are mismanaged and treat customers poorly. The few that have decent business practices show this with consistent financial results -- not just when a hot car like the Z comes out.
LS1Steve
09-10-2002, 08:33 PM
Originally posted by vin1024
Steve. You think demand for the Z will remain at these levels for long? Unlikely. In fact, I guarantee you I will be able to buy one below MSRP in the next 6-8 months. Gouging customers is a bad business practice and the most successful businesses do not do it. Good businesses take a long term view -- in the case of a car, there is much more money to be made in service, parts, and aftermarket than initial sale of the vehicle. If you nail the customer in the initial sale for the vehicle, you are probably not building the best loyalty for your dealership. If all salespeople are worried about is the "extra 25 for every 100 dollars" than the ownership and management have some work to do in properly motivating the team.
Most car dealerships are mismanaged and treat customers poorly. The few that have decent business practices show this with consistent financial results -- not just when a hot car like the Z comes out.
Of course it won't last forever, nothing does. Eventually the supply will increase and the demand decrease and it'll be like every other car on the lot. We have all of the good customer service of any other place, we are just charging more for the car right now because its new and a hot item. People like being the first to have whats new, and its just a question of what its worth to them. Most of the ones that buy right now understand the whole supply and demand theory and accept the higher intro price. Obviously we have good customer loyalty because this is the way business has been run for decades and are you trying to tell me there is no loyalty in the Z cars? In the Maximas? I had many customers buy their second and even third maxima. As far as long term, cars will always break so service will always make money. Aftermarket items, well, we don't really deal with that, hence the term "after" market, this market is cornered by other businesses like your performance companies, and we know that. Hell, I drive a camaro SS and I have upgraded it well into the thousands of $$$ and I have never once bought a "GM Performance Part", I've only gone through aftermarket companies that specialize in the upgrades. Trust me, the bulk of the money is made in the initial sale. Sales people ARE only worried about the $25 extra dollars, we are not here for the fun of the job, it pays our bills. And trust me, if the dealership didn't motivate us and give incentive to sell, we wouldn't be there. We have awesome financial results, and its not just cause the Z, the maximas are hot, Xterras were hot, and the altima is one of the best selling imports in north america, I couldn't keep a 3.5 in stock to save my life.Don't get mad at Nissan dude, NEWS FLASH, car dealerships are not your best friend, they are a place of business and everyone capitalizes on demand. I went to some drag races the other night and a cup of beer was $5. THATS LIFE! What are you going to tell me next? Your mad because your lawyer charges you too much? Please.
Steve. You think demand for the Z will remain at these levels for long? Unlikely. In fact, I guarantee you I will be able to buy one below MSRP in the next 6-8 months. Gouging customers is a bad business practice and the most successful businesses do not do it. Good businesses take a long term view -- in the case of a car, there is much more money to be made in service, parts, and aftermarket than initial sale of the vehicle. If you nail the customer in the initial sale for the vehicle, you are probably not building the best loyalty for your dealership. If all salespeople are worried about is the "extra 25 for every 100 dollars" than the ownership and management have some work to do in properly motivating the team.
Most car dealerships are mismanaged and treat customers poorly. The few that have decent business practices show this with consistent financial results -- not just when a hot car like the Z comes out.
Of course it won't last forever, nothing does. Eventually the supply will increase and the demand decrease and it'll be like every other car on the lot. We have all of the good customer service of any other place, we are just charging more for the car right now because its new and a hot item. People like being the first to have whats new, and its just a question of what its worth to them. Most of the ones that buy right now understand the whole supply and demand theory and accept the higher intro price. Obviously we have good customer loyalty because this is the way business has been run for decades and are you trying to tell me there is no loyalty in the Z cars? In the Maximas? I had many customers buy their second and even third maxima. As far as long term, cars will always break so service will always make money. Aftermarket items, well, we don't really deal with that, hence the term "after" market, this market is cornered by other businesses like your performance companies, and we know that. Hell, I drive a camaro SS and I have upgraded it well into the thousands of $$$ and I have never once bought a "GM Performance Part", I've only gone through aftermarket companies that specialize in the upgrades. Trust me, the bulk of the money is made in the initial sale. Sales people ARE only worried about the $25 extra dollars, we are not here for the fun of the job, it pays our bills. And trust me, if the dealership didn't motivate us and give incentive to sell, we wouldn't be there. We have awesome financial results, and its not just cause the Z, the maximas are hot, Xterras were hot, and the altima is one of the best selling imports in north america, I couldn't keep a 3.5 in stock to save my life.Don't get mad at Nissan dude, NEWS FLASH, car dealerships are not your best friend, they are a place of business and everyone capitalizes on demand. I went to some drag races the other night and a cup of beer was $5. THATS LIFE! What are you going to tell me next? Your mad because your lawyer charges you too much? Please.
carlson
09-10-2002, 10:28 PM
I agree. Dealers have their rights to charge whatever they want, to cover their losses in some deals. Thats why they are called "dealers", not distributors. If you don't like the price, you go somewhere else or wait until the price drops....... Just like computer stuff. People paid $2000 for a 500 Mhz 3 yrs ago. Now, you can get a 800 Mhz for $500.
Think of it this way, when you walk into Safeway, you just have to pay whatever they charge for an item, there is no room for negotiation. If you don't like the price, you go to Albertson's.
:D
Think of it this way, when you walk into Safeway, you just have to pay whatever they charge for an item, there is no room for negotiation. If you don't like the price, you go to Albertson's.
:D
the_bode
09-11-2002, 03:18 AM
FYI, your former employer (Stevens Creek Nissan in SJ) asks for $10,000 over MSRP for a Touring 350z. Wouldn't even let me open the door to look inside unless I indicated that I'd be willing to pay that much. Needless to say, I walked. The car is still on the lot, two weeks later.
Go figure.
Go figure.
jtg530
09-11-2002, 04:05 AM
Go to Vallejo Nissan. We ordered our new 350Z Touring Model for my wife in January ($1000 deposit) and paid MSRP. There was no dealer mark-up! And they said that they plan to keep it that way. It was the best car buying experience we have ever had. Great people at Vallejo and they are very focused on delivering great customer service and value. $10,000 over MSRP at Stevens?
The only problem my wife has with our new Z is that she never gets to drive it...
The only problem my wife has with our new Z is that she never gets to drive it...
vin1024
09-11-2002, 05:07 AM
Car sales guy says:
"Of course it won't last forever, nothing does. Eventually the supply will increase and the demand decrease and it'll be like every other car on the lot."
Response:
Once that happens, will all the customers you abused with your sales tactics come to you, or to a dealer that treated them fairly? Will the markup you made on those cars be worth all the goodwill it cost you?
Car sales guy says:
"We have all of the good customer service of any other place, we are just charging more for the car right now because its new and a hot item. People like being the first to have whats new, and its just a question of what its worth to them. Most of the ones that buy right now understand the whole supply and demand theory and accept the higher intro price. "
Response:
Nissan discourages pricing over MSRP on the 350Z. Quality businesses never gouge customers for short term gain -- they examine the value of the long term relationship and price accordingly. Stop talking about supply and demand "theory" If you really understood economic and business theory, you wouldn't think the way you do.
Car sales guy says:
"Obviously we have good customer loyalty because this is the way business has been run for decades and are you trying to tell me there is no loyalty in the Z cars? In the Maximas? I had many customers buy their second and even third maxima."
Response:
Nissan, as a company, has built some excellent products. The VQ engine is the best V-6 on the market. Many customers are repeat Nissan buyers in SPITE of their dealerships. If Nissan could turn their dealer network around, they would really have something (and they have the capability -- the Infiniti sales/service experience is excellent).
Car sales guy says:
"As far as long term, cars will always break so service will always make money. Aftermarket items, well, we don't really deal with that, hence the term "after" market, this market is cornered by other businesses like your performance companies, and we know that. Hell, I drive a camaro SS and I have upgraded it well into the thousands of $$$ and I have never once bought a "GM Performance Part", I've only gone through aftermarket companies that specialize in the upgrades...blah blah..."
Response:
The question is -- where will people get their vehicles serviced? There are a lot of options. Any decent sized city will have several options for Nissan service. Many Nissan dealers sell performance parts -- stillen, cattman, etc. (i.e. Courtesy Nissan, Texas). While the salespeople may not see these dollars, this business unit has a significant effect on the dealer's financials.
I guess in the end, it is a question of perspective. You are looking at this purely as a salesperson, and from that perspective your short-sighted view makes sense. Most car salespeople don't last very long at a single dealership anyway. However, if you took a macro view of the situation, a good business person would not gouge on the Z. They would focus on developing long term customer relationships which will in the end be much more profitable. It is the challenge of the dealer ownership to get salespeople to take care of customers in this way by offering incentive compensation based on other metrics than dollar value of the sale -- and many dealers do that.
"Of course it won't last forever, nothing does. Eventually the supply will increase and the demand decrease and it'll be like every other car on the lot."
Response:
Once that happens, will all the customers you abused with your sales tactics come to you, or to a dealer that treated them fairly? Will the markup you made on those cars be worth all the goodwill it cost you?
Car sales guy says:
"We have all of the good customer service of any other place, we are just charging more for the car right now because its new and a hot item. People like being the first to have whats new, and its just a question of what its worth to them. Most of the ones that buy right now understand the whole supply and demand theory and accept the higher intro price. "
Response:
Nissan discourages pricing over MSRP on the 350Z. Quality businesses never gouge customers for short term gain -- they examine the value of the long term relationship and price accordingly. Stop talking about supply and demand "theory" If you really understood economic and business theory, you wouldn't think the way you do.
Car sales guy says:
"Obviously we have good customer loyalty because this is the way business has been run for decades and are you trying to tell me there is no loyalty in the Z cars? In the Maximas? I had many customers buy their second and even third maxima."
Response:
Nissan, as a company, has built some excellent products. The VQ engine is the best V-6 on the market. Many customers are repeat Nissan buyers in SPITE of their dealerships. If Nissan could turn their dealer network around, they would really have something (and they have the capability -- the Infiniti sales/service experience is excellent).
Car sales guy says:
"As far as long term, cars will always break so service will always make money. Aftermarket items, well, we don't really deal with that, hence the term "after" market, this market is cornered by other businesses like your performance companies, and we know that. Hell, I drive a camaro SS and I have upgraded it well into the thousands of $$$ and I have never once bought a "GM Performance Part", I've only gone through aftermarket companies that specialize in the upgrades...blah blah..."
Response:
The question is -- where will people get their vehicles serviced? There are a lot of options. Any decent sized city will have several options for Nissan service. Many Nissan dealers sell performance parts -- stillen, cattman, etc. (i.e. Courtesy Nissan, Texas). While the salespeople may not see these dollars, this business unit has a significant effect on the dealer's financials.
I guess in the end, it is a question of perspective. You are looking at this purely as a salesperson, and from that perspective your short-sighted view makes sense. Most car salespeople don't last very long at a single dealership anyway. However, if you took a macro view of the situation, a good business person would not gouge on the Z. They would focus on developing long term customer relationships which will in the end be much more profitable. It is the challenge of the dealer ownership to get salespeople to take care of customers in this way by offering incentive compensation based on other metrics than dollar value of the sale -- and many dealers do that.
nrc motorsports
09-11-2002, 10:19 AM
as far as I know nissan does'nt want there dealers selling these cars for anything over msrp.. i don't know where most of you guy's are located, but you shoulg dan ziegler a call, 631-361-9696, he works at smithtown nissan in newyork and I'm sure you'd be pleased after your dealings with him.. tell him jason from nrc motorsports sent ya...:flash:
LS1Steve
09-11-2002, 12:29 PM
Originally posted by vin1024
Car sales guy says:
"Of course it won't last forever, nothing does. Eventually the supply will increase and the demand decrease and it'll be like every other car on the lot."
Response:
Once that happens, will all the customers you abused with your sales tactics come to you, or to a dealer that treated them fairly? Will the markup you made on those cars be worth all the goodwill it cost you?
Car sales guy says:
"We have all of the good customer service of any other place, we are just charging more for the car right now because its new and a hot item. People like being the first to have whats new, and its just a question of what its worth to them. Most of the ones that buy right now understand the whole supply and demand theory and accept the higher intro price. "
Response:
Nissan discourages pricing over MSRP on the 350Z. Quality businesses never gouge customers for short term gain -- they examine the value of the long term relationship and price accordingly. Stop talking about supply and demand "theory" If you really understood economic and business theory, you wouldn't think the way you do.
Car sales guy says:
"Obviously we have good customer loyalty because this is the way business has been run for decades and are you trying to tell me there is no loyalty in the Z cars? In the Maximas? I had many customers buy their second and even third maxima."
Response:
Nissan, as a company, has built some excellent products. The VQ engine is the best V-6 on the market. Many customers are repeat Nissan buyers in SPITE of their dealerships. If Nissan could turn their dealer network around, they would really have something (and they have the capability -- the Infiniti sales/service experience is excellent).
Car sales guy says:
"As far as long term, cars will always break so service will always make money. Aftermarket items, well, we don't really deal with that, hence the term "after" market, this market is cornered by other businesses like your performance companies, and we know that. Hell, I drive a camaro SS and I have upgraded it well into the thousands of $$$ and I have never once bought a "GM Performance Part", I've only gone through aftermarket companies that specialize in the upgrades...blah blah..."
Response:
The question is -- where will people get their vehicles serviced? There are a lot of options. Any decent sized city will have several options for Nissan service. Many Nissan dealers sell performance parts -- stillen, cattman, etc. (i.e. Courtesy Nissan, Texas). While the salespeople may not see these dollars, this business unit has a significant effect on the dealer's financials.
I guess in the end, it is a question of perspective. You are looking at this purely as a salesperson, and from that perspective your short-sighted view makes sense. Most car salespeople don't last very long at a single dealership anyway. However, if you took a macro view of the situation, a good business person would not gouge on the Z. They would focus on developing long term customer relationships which will in the end be much more profitable. It is the challenge of the dealer ownership to get salespeople to take care of customers in this way by offering incentive compensation based on other metrics than dollar value of the sale -- and many dealers do that.
We are not trying to win the nobel peace prize here, are car dealerships known for goodwill? NO!
Nissan discourages pricing over MSRP because they will sell the car for an invoice price and thats all they get from it no matter what so of course they will discourage it since they have nothing to gain.
Infinity may have the excellent sales experience, at least at the dealer you heard about/experienced, but don't try to tell me that there isn't a dealer markup on the G35's right now, at least around here there sure is.
For instance, SATURN has had the super quality service ideal with the no hassle/no haggle price for some time now. Are they blowing away the competition in sales? Not exactly.
Don't tell me about economics because I am a business major at SJSU right now, the supply & demand theory isn't exactly breaking news to educated people.
Perhaps you don't know, but while you single out nissan dealerships as the enemy, they are actually part of a larger network of dealerships (s-creek is part of Sonic auto network) which have many different car makes, sonic owns lexus down the street, and a half dozen others on the row, autonation probably owns another half dozen. So their policies and procedures are similar. As far as the dealer I worked at, if you have such expertise in making them more succesful then maybe you should apply for a consultant job or something, but let me tell you, they are by far the number one volume dealership in the northwest region so obviously they are doing something right, hell, tim van binsbergan our GM actually produces videos that other dealers purchase and use for training nationwide.
I guess I just can't really understand exactly what you are bitching about here, is it Nissan dealers? Car dealers as a whole? My former dealership?
I'm not defending them, just explaining it in a realistic real-world no bullshit sense, which you should appreciate from a car salesman.
My best guess would be that the markups have put the Z above your price range and have made the car into sour grapes.
What can I do to put you in a SE-R V-spec tonight? (more in your league)
Car sales guy says:
"Of course it won't last forever, nothing does. Eventually the supply will increase and the demand decrease and it'll be like every other car on the lot."
Response:
Once that happens, will all the customers you abused with your sales tactics come to you, or to a dealer that treated them fairly? Will the markup you made on those cars be worth all the goodwill it cost you?
Car sales guy says:
"We have all of the good customer service of any other place, we are just charging more for the car right now because its new and a hot item. People like being the first to have whats new, and its just a question of what its worth to them. Most of the ones that buy right now understand the whole supply and demand theory and accept the higher intro price. "
Response:
Nissan discourages pricing over MSRP on the 350Z. Quality businesses never gouge customers for short term gain -- they examine the value of the long term relationship and price accordingly. Stop talking about supply and demand "theory" If you really understood economic and business theory, you wouldn't think the way you do.
Car sales guy says:
"Obviously we have good customer loyalty because this is the way business has been run for decades and are you trying to tell me there is no loyalty in the Z cars? In the Maximas? I had many customers buy their second and even third maxima."
Response:
Nissan, as a company, has built some excellent products. The VQ engine is the best V-6 on the market. Many customers are repeat Nissan buyers in SPITE of their dealerships. If Nissan could turn their dealer network around, they would really have something (and they have the capability -- the Infiniti sales/service experience is excellent).
Car sales guy says:
"As far as long term, cars will always break so service will always make money. Aftermarket items, well, we don't really deal with that, hence the term "after" market, this market is cornered by other businesses like your performance companies, and we know that. Hell, I drive a camaro SS and I have upgraded it well into the thousands of $$$ and I have never once bought a "GM Performance Part", I've only gone through aftermarket companies that specialize in the upgrades...blah blah..."
Response:
The question is -- where will people get their vehicles serviced? There are a lot of options. Any decent sized city will have several options for Nissan service. Many Nissan dealers sell performance parts -- stillen, cattman, etc. (i.e. Courtesy Nissan, Texas). While the salespeople may not see these dollars, this business unit has a significant effect on the dealer's financials.
I guess in the end, it is a question of perspective. You are looking at this purely as a salesperson, and from that perspective your short-sighted view makes sense. Most car salespeople don't last very long at a single dealership anyway. However, if you took a macro view of the situation, a good business person would not gouge on the Z. They would focus on developing long term customer relationships which will in the end be much more profitable. It is the challenge of the dealer ownership to get salespeople to take care of customers in this way by offering incentive compensation based on other metrics than dollar value of the sale -- and many dealers do that.
We are not trying to win the nobel peace prize here, are car dealerships known for goodwill? NO!
Nissan discourages pricing over MSRP because they will sell the car for an invoice price and thats all they get from it no matter what so of course they will discourage it since they have nothing to gain.
Infinity may have the excellent sales experience, at least at the dealer you heard about/experienced, but don't try to tell me that there isn't a dealer markup on the G35's right now, at least around here there sure is.
For instance, SATURN has had the super quality service ideal with the no hassle/no haggle price for some time now. Are they blowing away the competition in sales? Not exactly.
Don't tell me about economics because I am a business major at SJSU right now, the supply & demand theory isn't exactly breaking news to educated people.
Perhaps you don't know, but while you single out nissan dealerships as the enemy, they are actually part of a larger network of dealerships (s-creek is part of Sonic auto network) which have many different car makes, sonic owns lexus down the street, and a half dozen others on the row, autonation probably owns another half dozen. So their policies and procedures are similar. As far as the dealer I worked at, if you have such expertise in making them more succesful then maybe you should apply for a consultant job or something, but let me tell you, they are by far the number one volume dealership in the northwest region so obviously they are doing something right, hell, tim van binsbergan our GM actually produces videos that other dealers purchase and use for training nationwide.
I guess I just can't really understand exactly what you are bitching about here, is it Nissan dealers? Car dealers as a whole? My former dealership?
I'm not defending them, just explaining it in a realistic real-world no bullshit sense, which you should appreciate from a car salesman.
My best guess would be that the markups have put the Z above your price range and have made the car into sour grapes.
What can I do to put you in a SE-R V-spec tonight? (more in your league)
vin1024
09-11-2002, 12:43 PM
Originally posted by LS1Steve
We are not trying to win the nobel peace prize here, are car dealerships known for goodwill? NO!
Nissan discourages pricing over MSRP because they will sell the car for an invoice price and thats all they get from it no matter what so of course they will discourage it since they have nothing to gain.
Infinity may have the excellent sales experience, at least at the dealer you heard about/experienced, but don't try to tell me that there isn't a dealer markup on the G35's right now, at least around here there sure is.
For instance, SATURN has had the super quality service ideal with the no hassle/no haggle price for some time now. Are they blowing away the competition in sales? Not exactly.
Don't tell me about economics because I am a business major at SJSU right now, the supply & demand theory isn't exactly breaking news to educated people.
Perhaps you don't know, but while you single out nissan dealerships as the enemy, they are actually part of a larger network of dealerships (s-creek is part of Sonic auto network) which have many different car makes, sonic owns lexus down the street, and a half dozen others on the row, autonation probably owns another half dozen. So their policies and procedures are similar. As far as the dealer I worked at, if you have such expertise in making them more succesful then maybe you should apply for a consultant job or something, but let me tell you, they are by far the number one volume dealership in the northwest region so obviously they are doing something right, hell, tim van binsbergan our GM actually produces videos that other dealers purchase and use for training nationwide.
I guess I just can't really understand exactly what you are bitching about here, is it Nissan dealers? Car dealers as a whole? My former dealership?
I'm not defending them, just explaining it in a realistic real-world no bullshit sense, which you should appreciate from a car salesman.
My best guess would be that the markups have put the Z above your price range and have made the car into sour grapes.
What can I do to put you in a SE-R V-spec tonight? (more in your league)
Wow. Car salespeople never fail to impress me with their stupidity. Or lack of class. Good luck with your business degree -- and realize that unless you improve your attitude you'll never amount to much more than a car salesman, and you won't be a very good one at that.
Take care and good luck :). I'm done with this thread.
We are not trying to win the nobel peace prize here, are car dealerships known for goodwill? NO!
Nissan discourages pricing over MSRP because they will sell the car for an invoice price and thats all they get from it no matter what so of course they will discourage it since they have nothing to gain.
Infinity may have the excellent sales experience, at least at the dealer you heard about/experienced, but don't try to tell me that there isn't a dealer markup on the G35's right now, at least around here there sure is.
For instance, SATURN has had the super quality service ideal with the no hassle/no haggle price for some time now. Are they blowing away the competition in sales? Not exactly.
Don't tell me about economics because I am a business major at SJSU right now, the supply & demand theory isn't exactly breaking news to educated people.
Perhaps you don't know, but while you single out nissan dealerships as the enemy, they are actually part of a larger network of dealerships (s-creek is part of Sonic auto network) which have many different car makes, sonic owns lexus down the street, and a half dozen others on the row, autonation probably owns another half dozen. So their policies and procedures are similar. As far as the dealer I worked at, if you have such expertise in making them more succesful then maybe you should apply for a consultant job or something, but let me tell you, they are by far the number one volume dealership in the northwest region so obviously they are doing something right, hell, tim van binsbergan our GM actually produces videos that other dealers purchase and use for training nationwide.
I guess I just can't really understand exactly what you are bitching about here, is it Nissan dealers? Car dealers as a whole? My former dealership?
I'm not defending them, just explaining it in a realistic real-world no bullshit sense, which you should appreciate from a car salesman.
My best guess would be that the markups have put the Z above your price range and have made the car into sour grapes.
What can I do to put you in a SE-R V-spec tonight? (more in your league)
Wow. Car salespeople never fail to impress me with their stupidity. Or lack of class. Good luck with your business degree -- and realize that unless you improve your attitude you'll never amount to much more than a car salesman, and you won't be a very good one at that.
Take care and good luck :). I'm done with this thread.
LS1Steve
09-11-2002, 12:54 PM
Originally posted by vin1024
Wow. Car salespeople never fail to impress me with their stupidity. Or lack of class. Good luck with your business degree -- and realize that unless you improve your attitude you'll never amount to much more than a car salesman, and you won't be a very good one at that.
Take care and good luck :). I'm done with this thread.
I was only in car sales for 2 months or so, (i actually didn't like being a scumbag and having to be fake and screw people) but as far as the others go, I agree with the stereotype. As far as me, since when has blunt honesty been considered lack of class? I agreed with you 100%, all businesses should be sweet and kind to their customers, but its just not real-world practice, greed drives the economy. Thanks you for your words of encouragement, and hopefully my numerous contacts and 3.8 GPA in my senior year will help me to amount to more some day.
but for the record, in my two months I sold 24 cars, which is pretty good for a temporary employee, new in the car business.
Insulting my education and schooling leads me to believe you are struggling for responses and must resort ot personal attacks, so I agree, its a good time to end this since it won't be productive anymore.
Wow. Car salespeople never fail to impress me with their stupidity. Or lack of class. Good luck with your business degree -- and realize that unless you improve your attitude you'll never amount to much more than a car salesman, and you won't be a very good one at that.
Take care and good luck :). I'm done with this thread.
I was only in car sales for 2 months or so, (i actually didn't like being a scumbag and having to be fake and screw people) but as far as the others go, I agree with the stereotype. As far as me, since when has blunt honesty been considered lack of class? I agreed with you 100%, all businesses should be sweet and kind to their customers, but its just not real-world practice, greed drives the economy. Thanks you for your words of encouragement, and hopefully my numerous contacts and 3.8 GPA in my senior year will help me to amount to more some day.
but for the record, in my two months I sold 24 cars, which is pretty good for a temporary employee, new in the car business.
Insulting my education and schooling leads me to believe you are struggling for responses and must resort ot personal attacks, so I agree, its a good time to end this since it won't be productive anymore.
carlson
09-11-2002, 03:53 PM
Don't blame it all on the salespeople. Most of them are "controlled" by their managers or owners of the dealership. They are just following orders, trying to make a living.
I paid a premium on my S2K as well (new color, new glass rear window), and I never complained.
Again if you don't want to pay more than MSRP, you can wait. No one "needs" to have the 350Z now. It is a luxury, not a necessity.
;)
BTW, personal attacks are weak.........
I paid a premium on my S2K as well (new color, new glass rear window), and I never complained.
Again if you don't want to pay more than MSRP, you can wait. No one "needs" to have the 350Z now. It is a luxury, not a necessity.
;)
BTW, personal attacks are weak.........
mrsnetpro
09-11-2002, 09:39 PM
I didn't think anyone needed to elaborate on the chosen adjective.
The fact that one thought my comment would garner enough attention to personally solicit business showed he is even lower than those I was originally referencing. His subsequent comments did nothing to dispute this.
On the other hand, why draw attention to him? Simply put, I wouldn't pay a penny over MSRP, whether others do is their business. I want to hear from the first person who paid over MSRP and then lost money after it was wrecked because the value didn't even come close to what they paid.
Just as there are these greedy people (you are genetically programmed as such and it will follow you through life) there are just as many who aren't. The people I ordered the car from I would go back to in a heartbeat.
The fact that one thought my comment would garner enough attention to personally solicit business showed he is even lower than those I was originally referencing. His subsequent comments did nothing to dispute this.
On the other hand, why draw attention to him? Simply put, I wouldn't pay a penny over MSRP, whether others do is their business. I want to hear from the first person who paid over MSRP and then lost money after it was wrecked because the value didn't even come close to what they paid.
Just as there are these greedy people (you are genetically programmed as such and it will follow you through life) there are just as many who aren't. The people I ordered the car from I would go back to in a heartbeat.
Xaev
09-13-2002, 01:14 PM
Just ordered my car on Wed. Payed MSRP, no biggie.. no hassle. No bs from the salesguy that helped me. Was probably the least stressfull car buying experience I've ever had :) Now I just have to wait till it actually gets here .... ugh, this is gonna be torture hehe. Oh, my deposit is even refundable if they don't meet the delivery date. Not really a big deal, but that's a few steps above what I've read from other's experiences. I was pleasantly suprised.
-Xaev
-Xaev
Grendel
09-13-2002, 01:42 PM
Originally posted by LS1Steve
SE-R V-spec tonight? (more in your league)
*SE-R Spec V
:)
-Grendel
SE-R V-spec tonight? (more in your league)
*SE-R Spec V
:)
-Grendel
LS1Steve
09-13-2002, 01:50 PM
OldSkooler
09-20-2002, 08:53 AM
Heh.
carlson
09-22-2002, 04:13 PM
Actually, just found out there is a dealership (only one) in the Bay Area, CA, selling the 350Z for MSRP......
ParadoxxNYC
09-25-2002, 08:47 PM
I don't know what planet everybody is posting from. But here, in NYC and the surrounding areas, MSRP is what you pay. Nobody would dare try and charge you a penny over sticker. Threre are so many Nissan dealers here, that anybody who would try and pull off a scam, wouldn't sell a single Z. :flipa:
LS1Steve
09-25-2002, 11:09 PM
it depends on the area, demographics have a lot to do with the supply and demand.
also, this is silicon valley where i am at, people have more money to spend typically.
also, this is silicon valley where i am at, people have more money to spend typically.
350salesman
09-26-2002, 07:26 PM
We sell at msrp plus two adds just like any other nissan...
Paint sealant and scotch guard... and the labor of application...
About 700.00 worth of adds...
Not a high price to pay....
[email protected]
North texas nissan
Paint sealant and scotch guard... and the labor of application...
About 700.00 worth of adds...
Not a high price to pay....
[email protected]
North texas nissan
mrsnetpro
09-27-2002, 07:14 AM
I can assure you they refused to allow me to place an order for list. At first they wanted "up to 5K", then they dropped it to "between 1-2". When a dealer tells you that they have slots open and nobody else in the area does read between the lines.
On the other hand, I am delighted with the place I ordered my car from.
:flash:
On the other hand, I am delighted with the place I ordered my car from.
:flash:
PAB5
09-27-2002, 07:22 AM
My wife and I had the same esperience as many of you. My dealer wanted 6K over. I said thanks but no thanks. Of course he tried to explain that these vehicles will be limited for a number of years, bull. I don't mind giving salesman a few bucks but I don't want them to steal my money. I e-mailed Nissan customer service but I got no response. I think Nissan and the dealers are being short sighted. My wife and I are going shopping tommorrow @ Audi. So long Nissan!
Grendel
09-27-2002, 01:24 PM
Originally posted by PAB5
My wife and I had the same esperience as many of you. My dealer wanted 6K over. I said thanks but no thanks. Of course he tried to explain that these vehicles will be limited for a number of years, bull. I don't mind giving salesman a few bucks but I don't want them to steal my money. I e-mailed Nissan customer service but I got no response. I think Nissan and the dealers are being short sighted. My wife and I are going shopping tommorrow @ Audi. So long Nissan!
Audi? Why? :(
-Grendel
My wife and I had the same esperience as many of you. My dealer wanted 6K over. I said thanks but no thanks. Of course he tried to explain that these vehicles will be limited for a number of years, bull. I don't mind giving salesman a few bucks but I don't want them to steal my money. I e-mailed Nissan customer service but I got no response. I think Nissan and the dealers are being short sighted. My wife and I are going shopping tommorrow @ Audi. So long Nissan!
Audi? Why? :(
-Grendel
ryskt
09-28-2002, 01:16 AM
I live in Vienna, Virginia near Tysons Corner. Rosenthal Nissan on Rte. 7 currently has a red Z on the lot with a sticker price of $43,995. Yes, forty-three thousand nine-hundred and ninety-five dollars. I think it's a touring model, WITHOUT the nav system.
I stopped by just to get a good look at the car, and almost burst out laughing when I saw the sticker in the window. It wasn't the usual Nissan window sticker either, it looked like someone's kid printed it out in Print Shop. The car has been sitting in the same spot on the lot where I spotted it almost 2 weeks ago. Apparently they're not getting any takers for a car with a 30% markup.
Strange thing is that there was another Z on the lot, parked in the customer parking area in front of the building (this was at 10pm) with the standard Nissan sticker in the window and a price of approx $33k. It also had a leather bra on the front. I wonder whether this 2nd car is actually for sale, or if it's a pre-order.
I stopped by just to get a good look at the car, and almost burst out laughing when I saw the sticker in the window. It wasn't the usual Nissan window sticker either, it looked like someone's kid printed it out in Print Shop. The car has been sitting in the same spot on the lot where I spotted it almost 2 weeks ago. Apparently they're not getting any takers for a car with a 30% markup.
Strange thing is that there was another Z on the lot, parked in the customer parking area in front of the building (this was at 10pm) with the standard Nissan sticker in the window and a price of approx $33k. It also had a leather bra on the front. I wonder whether this 2nd car is actually for sale, or if it's a pre-order.
RedRocket
09-29-2002, 12:41 PM
There are pleanty of dealers in the mid-atlantic area who will sell a 350Z for MSRP, there are also a few who are marking them up. You just have to look around. I managed to get mine for $100 under MSRP just so I could say I did.
Redline Touring with everything except the Nav system. $35,013
(of course I do have some good contacts:cool:
Redline Touring with everything except the Nav system. $35,013
(of course I do have some good contacts:cool:
TqUiLL
09-29-2002, 01:42 PM
Steve I live in Houston and all the major dealers sold their Z's for 2500 over list price. The salesmen of course told me that it was cheapest any dealer around was selling them for. I drove about 30 minutes away to a small town Nissan dealership and they were selling for list price. I ordered my base Z model for $28,100. That is with TTL. The big dealer wanted $31,700, for the exact same car. Just shop around man, you'll find one for list.
OtownZ
09-29-2002, 10:34 PM
I'm going to be placing my order soon and I've been calling around here in Orlando. The first dealer I spoke with told me they wanted $2500 down and were selling it over list by $2500. I called another dealer on the other side of town and they only wanted $1000 and were selling the car at list. This second dealer also notifies everyone on the list if there is a cancellation.
I'd agree with the previous posters. There are PLENTY of places selling the 350Zs at MSRP. I think your best bet is to go to dealers a little off the beaten path. If there are multiple dealers in town, try the ones that are farther away from the traditionally weathy areas.
Has anyone tried to deal with the Nissan dealers when it comes to any of the details concerning the Z? Any luck?
I'd agree with the previous posters. There are PLENTY of places selling the 350Zs at MSRP. I think your best bet is to go to dealers a little off the beaten path. If there are multiple dealers in town, try the ones that are farther away from the traditionally weathy areas.
Has anyone tried to deal with the Nissan dealers when it comes to any of the details concerning the Z? Any luck?
RedRocket
09-29-2002, 11:03 PM
Has anyone tried to deal with the Nissan dealers when it comes to any of the details concerning the Z? Any luck?
What details are you referring to?
What details are you referring to?
OtownZ
09-30-2002, 07:14 AM
The same things you try to deal with salesmen for any car: price, options, etc. Has anyone tried to get anything better than MSRP?
RedRocket
09-30-2002, 08:14 AM
As I said, I managed to talk the dealer into selling to me for$100 under MSRP but it only because I have strong business relationships with most of the car dealers in the Mid Atlantic region that I was able to do so. You can try my approach and go to a dealer that is already selling for MSRP and try to get him down a token amount. Other than that, I would say that for a while you should feel lucky if you manage to find one for MSRP, since even the dealers that are letting them go for sticker would like to get more but know that in the long run this would be a mistake.
hokie350
09-30-2002, 10:23 AM
I ordered my 350z a couple of weeks ago at Sheehy Nissan in Manassas, VA. I walked right in, asked about it, and the guy said, no problem, we are charging $200 "UNDER" msrp for all of our Zs. I asked about their allocation, and they were ahead of most dealerships. They said should be by the end of the year. The guys didn't hassle me for a single minute, had the little option sheet with all of the extras, even with the choice of 18" chrome wheel upgrades, thanked me several times and shared a couple of laughs. Plus the guy told me if they get a cancelled order before mine comes in they will contact me with the option of buying that one instead of what I ordered and allowing me to transfer my deposit. Talk about cool guys!
OtownZ
10-01-2002, 06:58 AM
I've been calling a ton of dealerships about the Z. If anyone is near Greenville, SC there is a Carmax that is a Nissan dealership there selling the Z for $100 under MSRP. There are a few other Nissan Carmax's so you might want to give them a try.
Stangduo
10-01-2002, 06:25 PM
I would wait a bit for the insanity to stop so you can get one for list. Or i know that the dealers in Tucson are selling for list. if you want a phone number PM me and I will get one for you.
Most people I know that have gotten one in the Arizona and Texas bought their z in tucson, versus paying 3000-10000 above list. Grandma told me Cali was bad too, 7000 over list.
Most people I know that have gotten one in the Arizona and Texas bought their z in tucson, versus paying 3000-10000 above list. Grandma told me Cali was bad too, 7000 over list.
OtownZ
10-01-2002, 07:34 PM
In my continuing saga of contacting dealers, the latest BS is the following statement from a salesman:
"The vehicle is required to have floor mats, trunk mat and splash
guards. That price also includes 299.95 dealer delivery fee. "
That goes along with the fact the he made this statement about price:
"The 350 Z will be priced at
MSRP. The vehicle base model will be $27426 plus tax tag and dealer fees."
I told him that his figures differed from those on Nissans website which is what prompted him to tell me that certain "options" are "required." Bottomline is that there are plenty of dealers out there selling over MSRP, some are selling at MSRP, and a select few are selling at "MSRP".
This is a great car and I'm sure many are blinded by enthusiasm---just be careful.
BTW: if anyone has ordered from any FL dealers I'd be interested to hear their experience.
"The vehicle is required to have floor mats, trunk mat and splash
guards. That price also includes 299.95 dealer delivery fee. "
That goes along with the fact the he made this statement about price:
"The 350 Z will be priced at
MSRP. The vehicle base model will be $27426 plus tax tag and dealer fees."
I told him that his figures differed from those on Nissans website which is what prompted him to tell me that certain "options" are "required." Bottomline is that there are plenty of dealers out there selling over MSRP, some are selling at MSRP, and a select few are selling at "MSRP".
This is a great car and I'm sure many are blinded by enthusiasm---just be careful.
BTW: if anyone has ordered from any FL dealers I'd be interested to hear their experience.
the_bode
10-05-2002, 04:44 AM
I posted on this thread a while back that Stevens Creek Nissan in San Jose, CA was charging 10K over MSRP for a 6-speed touring. Well, after about a month they actually sold the car to someone (don't know for how much), but they sure held out for a long time.
Meanwhile I ordered my 6-speed Touring from Boardwalk Nissan in Redwood City, CA, for MSRP. Absolutely the nicest people I ever dealt with, great service, no hassle, recommend it to anyone in the Bay Area. Now, what should I do to distract myself for the next FIVE MONTHS...? :)
Meanwhile I ordered my 6-speed Touring from Boardwalk Nissan in Redwood City, CA, for MSRP. Absolutely the nicest people I ever dealt with, great service, no hassle, recommend it to anyone in the Bay Area. Now, what should I do to distract myself for the next FIVE MONTHS...? :)
OtownZ
10-05-2002, 02:46 PM
That seems to be about when everyone is telling me the date is for orders placed about now. I had a chance at the EXACT car I wanted at the end of Oct/early Nov---a dealer I spoke with had a cancellation. That was just a little sooner that what I was planning--- so close!
The point is that good deals and good dealers are out there. This thread has really been so helpful for me--probably will end up saving me a lot of $$
The point is that good deals and good dealers are out there. This thread has really been so helpful for me--probably will end up saving me a lot of $$
OtownZ
10-07-2002, 06:34 PM
Nissan sent me an email asking if I was happy with the dealer that responded to me. I followed the link and I guess they tried to get in touch with me about it. When I didn't respond they sent me a follow up email. I wrote the woman back and told her I'd be glad to forward her the emails that the dealer sent (exceprts can be seen above).
I will be sure to let them know what is up, but I wonder if anything will actually become of this?
I will be sure to let them know what is up, but I wonder if anything will actually become of this?
saltsjo
10-19-2002, 04:14 PM
judging by interest on ebay, the z car shouldn't be too much for too long...have seen few bidders in several weeks (and cheapos at that), and have seen no sales. Zero. Zippo. On the one hand, I'm surprised, 'cause the car certainly looks great and the hype is spectacular....maybe the recession is catching up w/everyone...
:bandit: :flash:
:bandit: :flash:
silverstone 350z
10-20-2002, 12:02 PM
Got mine 2 weeks ago (pre-order back-out) AT MSRP.
This is a new dealership and it sounds like a fair one.
Dorito Bros.
Walnut Creek, CA
This is a new dealership and it sounds like a fair one.
Dorito Bros.
Walnut Creek, CA
Loaded_Pistol
11-19-2002, 07:16 PM
I buy all my cars at the dealer's only car auctions since I work for my father at Prestige Imports (Baltimore MD). Assuming that the prices will be much less, that is not the case with this car. I am in the market 4 the new Z Track Model and I've been (still am) at a lot of auto auctions 4 times a week. The cars are there, but NO TRACK MODEL mostly the TOURING Models and they go for at least 35-37K...Man, even dealers can't get a break. I am still trying to hunt one down though. The demand is 2 tremendous right now and the car is obviously HOT on the market. The feeling of you getting it first before every1 else is priceless.
Later
Later
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