98 Cutlass Trans cont...

Thought i'd post my experince at autozone with you all here and see what you think.

I got the trans filter for my 98 cutlass from them, took it home to find out it was the wrong one. I took it back, the guy at the counter tells me it is the right one and shows me on the computer. I said it wasn't. He was one of these cocky I know it all guys and insisted I didn't know what I was talking about. Since i used to have a malibu and got the trans filter from them at one time with no problem I told him to look up the malibu and bingo, I got the right filter and left the guy with his foot in his mouth.

Anyway I went to the autozone website and emailed them and told them the situation with the wrong part in the computer. I got this response.


Sir,
When I look up the listing for your 98 Olds I find that you are correct and our computers state the trans filter required is TF209. But when I look under a 97 Olds I come up with the part you need TF190. The only thing I can tell you is, either you have an early model 98, or a late model 97 and Mopar used the transmissions for 97 to deplete their stock. Unfortunately nobody has the technology to completely distinguish each vehicle as there are a limited amount of these types of vehicles. I hope that this answers your question and if there is anything else I can do please email me directly.

Respectfully,
Greg Auerbach
Assistant Category Manager, AutoZone


Now my malibu was a 97. as far as I know, all the malibus and cutlasses with a 3.1L shared everything under the hood. So therefore the 97 cutlass and the 98 cutlass should have the same trans since the 97 malibu had the same one.

Unless I am misinformed, it kind of sounds like this guy really does not know what he is talking about. Or does not want to admit there is a mistake in their computer.

I went to autozone to get sparkplugs for my 99 alero w/ the 3.4 engine. The plugs that are listed are COLDER then what the owners manuel says. I told them of this mistake. When you have the #'s for thinks like this, use them, dont go by what they say. Dont buy paint from them as well, they said that there was only 2 colars for my red alero, i went to the dealership just to make sure they are correct, and they were NOT! The dealership said that if i would have put this on my car, it would have stuck out like a sour thumb. I guess, just watch what you buy there, and dubble check them, and compair products with what you want to replace, if possable, bring it in with you to compaire. Most of the people that work there, are not ase certified; these are some kids that work there that dont know names for things and dont know the difference between an air filter to a fuel filter. Just dubble check everything that you get from them.

i believe it. I guess all they need to know is how to type on a keyboard and go find the part in the back.

DAMN KIDS!!!!!!!!!!!!!!lol