Slp

This message went into the LS1Tech feedback forum....It is written by me. Just trying to get the word out.

A HUGE thumbs down.

This really isn't about the money so much as the principal. It is concerning a $175 oil pump.
http://www.ls1tech.com/forums/showthread.php?t=390099

I ordered the pump from Young (www.Byunspeed.com) months back. Received the pump without a hitch. That transaction was great as usual from Young.

I finally recently got around to installing the timing set and oil pump. Got the timing set on, bolted the oil pump to the block, and handthreaded the oil pick-up bolt into the oil pump. Got the torque wrench on it, 106 in/pounds (believe me, I made sure it wasn't more than that), and tried to tighten the bolt. It never torqued down. It just spun. So I backed it out. I got the bolt with what looked like a helicoil on it. SLP says there are not helicoils in these pumps. I am not familar with the helicoils, but that is what it appeared to be. The bolt had the threads/helicoil on it.
Remember, there was never more than 106 in/pounds on these threads. And they were started by hand.

So....I call Young. He tells me he will call SLP. Next day Young tells me to send the pump back to SLP. I do....rushed it a little bit.
Young calls me Monday, and lets me know that SLP refuses to do anything for me. At this point, I am fairly frustrated. SLP is saying it HAS to be my fault. I had to have stripped the hole out. I am 100% I did not. No way. There was never ANY resistance on the bolt.
Anyways....I call SLP myself. Not exactly the happiest person in the world at the time. I was supposed to have a running motor in my car very soon. I understand things happen, and this is no exception. Although I would have expected a better response from a company I have mistakenly spent $1500+ with.

NOW....I hear that SLP won't do anything to the pump for me, and wants to charge me to ship it back to me.

This wouldn't be such a big deal IF I caused this oil pump damage. If I even felt there was a 2% I damaged it, this thread wouldn't be here. I just can't stand how SLP seems think that their products will always be 100% perfect. Shit happens, I understand that. That is why it was no big deal to ship the pump off.

Also, it seems it is no big deal that SLP loses me as a customer.

Thanks to Young for fixing me up and trying to help!!! Two thumbs up for him, as always.

That sucks.....

Whats the deal with SLP? :nono:

There injectors leak real bad too. I love my subframes and STB but there engine and induction parts leave alot to be desired. I wish being so close to them there would be something I could do but unfortunetly they don't consider constumer satifaction to be a priority. Don't worry though, if you ever make it out here to NJ in April, we'll take a ride over there and wiz on there lawn.

I've had no problems with them, intake was a little hard to put on but eh

its just like that TV commercial... whatever happened to customer service? cuz seriously its like that almost everywhere you go now, nobody will stand behind their product anymore.. makes ya sick.

ive never really had a problem with SLP before but after that i dont think i want to chance it again.

If it were me I would tell them to keep their P.O.S. oil pump.... if they cant stand behind it, you shouldnt be installing it or buying it.... As John already said... their injectors were JUNK....

accel injectors :thumbsup: screw ford injectors *cough*marcus*cough*

i never realized that slp sucked... i have their headers and they seem fine to me... luckily as far as i've seen most automotive parts companies do stand behind their work... i really enjoy working with summit i've never had any problems with them, neither has my dad and he's been workin with them for almost 20 years i think...

Summit is the god of performance parts. There prices are usually very competitive or they will match and there shipping speed is unmatched. Plus they have those awesome discount codes they give you all the time.

yeah whenever i order stuff from em i get discount codes with every one pretty much. there great.

accel injectors :thumbsup: screw ford injectors *cough*marcus*cough*

i never realized that slp sucked... i have their headers and they seem fine to me... luckily as far as i've seen most automotive parts companies do stand behind their work... i really enjoy working with summit i've never had any problems with them, neither has my dad and he's been workin with them for almost 20 years i think...
I've heard my goods and bads about accel... + i just want to be like john... i mean come on.. dont we all just want to be like john.... btw... wtf is up with me not getting a single discount code from summit!?! ive dropped like a grand there!!!!

lol last time i dropped like 200 and got a 30 dollar discount code lol sucks for you!!!

i haven't had any problems with my injectors... i don't know how often my dad gets discount... but he's dropped much much more than a grand there, in fact he can well over a grand in one phone call... my car addiction times 10 might equal my dads...

any pics of the el camino?? i think thats what u said he had

Well...I ordered a new oil pump from Young, but a different shop did the porting.

SLP is now charging me to send the pump back to me. Seriously.
I will get it back, take it to a machine shop, fix it, and sell it. At least I will get something outta it.

Hell of a way to treat a customer that had previously spent $1500+ with them.

+ i just want to be like john... i mean come on.. dont we all just want to be like john.... Words to live by brother :iceslolan

SLP isn't that great. Parts or Customer Service . They put alot of Bogus claims in their Catalog. Their Dyno must Broken ? I wish I knew that before I gave them a Shit load of my $$$ ! LOL

nyc frank welcome to af and sweet camaro ya got there

I have heard rumors of SLP being outta business within 2 years.
Awesome.

nyc frank welcome to af and sweet camaro ya got there
Hello to you too and Thanks Bud

Yeah, welcome Frank and DAMN!!! , thats one hell of a impressive car. Good luck with her. You ever take her out to englishtown?

I go 3 or 4 times a year. I can only go on Sundays though cause my car is so loud it wont pass Tech Inspection (over 90 DB's). And thanks. I've owned 3 LT1's And I still think they loook better than the 98 and older ones. But I just had to have an LS1 motor

Yeah, the LS1 is a monster. I hope to own one , one day myself. Yeah, the Englishtown inspection is more uptight than other tracks such as atco.

like i said in the other thread... we have someone else to play... one more on the list that i want to run

I've been doing business with SLP for several years and have never had a single problem...
As far as "their" injectors, they don't make injectors, they sell Bosch injectors....and Accel? guess what? Bosch makes the injectors they sell...and people complain about them too. I've used Accel and bosch injectors for over 20 years and again, never a problem.

The injectors they sell where not made by bosch and nearly all of them leaked. They were bosch EV1 style but not bosch.

I go 3 or 4 times a year. I can only go on Sundays though cause my car is so loud it wont pass Tech Inspection (over 90 DB's). And thanks. I've owned 3 LT1's And I still think they loook better than the 98 and older ones. But I just had to have an LS1 motor

How long have you had the Cartek tune? I have heard nothing but bad things, so I'm suprised to see that

The injectors they sell where not made by bosch and nearly all of them leaked. They were bosch EV1 style but not bosch.
I've bought 3 sets of injectors from SLP, all of them were Bosch OEM injectors...Even if the ones you got wern't Bosch...SLP doesn't make injectors, just market them.

Well...

SLP charged me to ship it back to me. PLUS a handling fee. What fucks.

Anyways...I got my new Victory Racing pump a couple days ago. Did everything the same I did with the SLP pump. Guess what....

I've bought 3 sets of injectors from SLP, all of them were Bosch OEM injectors...Even if the ones you got wern't Bosch...SLP doesn't make injectors, just market them.
nevertheless.... what kind of company throws a set of uncapped injectors into a box 3 times too large with no packaging material whatsoever and then charges you $5 for handling? ......

Don't worry though, if you ever make it out here to NJ in April, we'll take a ride over there and wiz on there lawn.

How about olympic circles?

Would you look at this!!!

The new VRE pump went on the same as the SLP pump did....except this one is staying on the motor.
http://home.comcast.net/~mrluos/Swap109.JPG

And hopefully you dont' run into anymore problems.

any pics of the el camino?? i think thats what u said he had

I'd like to see it too, I vote yes in the thread for a pic!

I think of SLP as being reverse psychology on us. They take the name 'SLP', which is extremely close to 'STP'. Which one has been in business longer? I trust STP...do they make injectors? If they do, I trust them more than SLP.

Yeah, welcome Frank and DAMN!!! , thats one hell of a impressive car. Good luck with her. You ever take her out to englishtown?

When I was little, my family always took me to see dragsters and funny car racing in NJ. I'm from Long Island and recently they took away everyone of our tracks and replaced them with condos, which has considerably increased illegal street racing....


LONG LIVE ENGLISHTOWN!!!!!!!!!!!!!!!

And hopefully you dont' run into anymore problems.
No kidding.

Although it sounds like the pulley I ordered back in August is on backorder until December. Great.
My parts dealer is going to try to get me a different pulley sooner though. I can still get the car running with the stock pulley.

etown sucks... expensive and youre lucky to get 4 runs in

island is good... atco i havent been to but i hear that its even better

etown sucks... expensive and youre lucky to get 4 runs in

island is good... atco i havent been to but i hear that its even better

if you're referring to LI, we have no tracks, the last one we had was Riverhead Raceway and they just closed it.

http://www.riverheadraceway.com/rreye.html
err I could be wrong, I should go down there and see what's up

I love Deer Park, I have a friend that lives up there and I have spent many a Friday and Saturday night out there. Usually head up there every few weeks and Atco does blow Englishtown away for the amateur but for people just going to watch the races, englishtown rules.

Island Dragway is in Great Meadows, NJ... Atco is in south jersey somewhere

Atco is in Atco, Zip 08004