HELP! CD changer question - F57F-18C830-DC

Hi - I have a 1997 Mercury Mountaineer and it has a F57F-18C830-DC CD changer in it. It will accept the magazine and try to pull and play a CD....but it won't play. Almost sounds like it just isn't turning the CD or maybe that the mechanism that brings the CD up to the laser gets stuck??? Any ideas? Think this is fixable?

It will eject the magazine just fine as well. Once the changer tries to play a cd (after it has pulled it from the magazine).....and tries about 3-4 times....it will say CD E1 on the radio display. Then I have to eject the magazine.

Thanks again!

I have removed it from the vehicle and can look around inside....but have not touched anything yet....as I don't know what to try and look at. Everything works fine until it pulls the CD and trys to move it down to play it. The CD does not turn and it looks like the CD tries to go down at an angle maybe??? Can really tell all that much. However, the motor gets a strain and then it puts the CD back in the magazine.....pulls it back out.....tries to go down to play it....it can't....so it puts it back in the magazine.

Thanks again!