Sienna Transaxle / Transmission Warranty.

This forum is great!

I learnt here that my 1999 Sienna's transmission (transaxle) warranty
was extended to 8 years / 100,000 miles.

Here is my story:

My automatic transmission leaked out on the highway mid 2004.
I called Toyota dealers and they said that I was out of warranty
as my car had 75,000 miles on it, and so I let a local repair shop fix it.

I was expecting a $500 bill for a blown seal, but I ended up with a $1800
bill for replacement of a motor and a coupling and a seal.

Then, one day I thought I was losing power again and I panicked.
This time, however, I had the time and presence of mind to search
the web and I landed up here and learnt about the warranty extension.

The next day I called the Toyota 800 number and they said they are not
aware of any warranty extension, but I was connected to the corporate
head office after I insisted that two people had reported this on the
Internet and so it must be accurate: They then admitted that there was
a TRANSAXLE warranty entension, which is the one and the same thing.

Bottom line: With proper documentation, they reimbursed me my $1800
expense and now my transmission is under warranty again, giving me
considerable peace of mind.

vic000,

Is it possible you can provide me more info about the TRANSAXLE warranty entension? Where to find the document? I may need it for my car. It has the same issue as yours. Thanks. You can contact me at [email protected]
-vivili



This forum is great!

I learnt here that my 1999 Sienna's transmission (transaxle) warranty
was extended to 8 years / 100,000 miles.

Here is my story:

My automatic transmission leaked out on the highway mid 2004.
I called Toyota dealers and they said that I was out of warranty
as my car had 75,000 miles on it, and so I let a local repair shop fix it.

I was expecting a $500 bill for a blown seal, but I ended up with a $1800
bill for replacement of a motor and a coupling and a seal.

Then, one day I thought I was losing power again and I panicked.
This time, however, I had the time and presence of mind to search
the web and I landed up here and learnt about the warranty extension.

The next day I called the Toyota 800 number and they said they are not
aware of any warranty extension, but I was connected to the corporate
head office after I insisted that two people had reported this on the
Internet and so it must be accurate: They then admitted that there was
a TRANSAXLE warranty entension, which is the one and the same thing.

Bottom line: With proper documentation, they reimbursed me my $1800
expense and now my transmission is under warranty again, giving me
considerable peace of mind.